Customer Experience Agent
Company: Apex Premier Management
Location: Fresno
Posted on: July 2, 2025
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Job Description:
We are a sales firm that provides Sales Support around the
Fresno area. We are seeking someone articulate, bright, and
detailed-oriented for our Customer Experience Agent role! Our
Customer Experience Agent will train directly with our group of
leaders to learn all entry-level duties and everyday
responsibilities. Our Customer Experience Agents do an incredible
job at providing direct support to our local businesses. The
company's mission is to have our Customer Experience Agent increase
service awareness for our top telecommunication clients. This
Customer Experience Agent will provide immediate customer
assistance such as service assessments, education on the client and
their products offered, and processes necessary sales orders.
Customer Experience AgentDuties: Reach out directly to potential
customers and businesses and qualify to see if they are interested
in our services available to them Prepare applications and forms
for customers to ensure efficient customer tracking and accurate
data management on orders Support the Sales team by completing
comprehensive, thorough, and accurate reports. Take initiative to
resolve escalations or objections from customers, effectively
communicating our value and mission. Represent the company
professionally when working with business partners Provide
courteous and efficient service to all customers Collaborate with
team members and cross-functional teams, actively participating in
meetings and training sessions.
Keywords: Apex Premier Management, Fresno , Customer Experience Agent, Sales , Fresno, California
