Sales & Service Representative

Company: Wabtec Corporation
Location: Fresno
Posted on: August 7, 2022

Job Description:

Lump sum relocation may be provided if eligibility requirements are met.

Summary:

• Meet or exceed customer needs while fulfilling the sales goals of Vapor/Ricon within a multi-state regional area. Responsible for sales/service activities and service calls for OEM's and end users within region.Duties and Responsibilities:
  
  • Evaluate customer needs; recommend products and services and coordinate resolution of issues with the technical engineering staff of customers.
    • Applicant will be responsible for maintaining and servicing several OEMs in the region including training and account management.
      • Support daily activities at assigned OEMs to ensure product installation quality expectations are met
        • Responsible to promote, sell, and secure new business while maintaining and managing existing accounts.
          • Provide training for OEMs and End Users at assigned accounts
            • Perform field sales and service to bus customers and some commercial customers in area served.
              • Develop new business opportunities with customers served while ensuring Vapor/Ricon specifications are written in current and future orders for bid.
                • Provide accurate sales forecast and market data to Regional Manager.
                  • Fulfill market potential of customers through Vapor/Ricon product line acceptance.
                    • Work with end users in the development of final specifications.
                      • Demonstrate products and services and assist others in selection of those best suited to their needs.
                        • Coordinate delivery dates and service obligations.
                          • Responsible to OEM and others to develop existing and new applications.
                            • Demonstrates products and services; assist others in selection of products and services best suited to their needs.
                              • Responsible for the timely submission and accuracy of key performance reports detailing activities, sales volume, build schedules, expenses etc.
                                • Responsible within group to make the Service Department a profit center.
                                  • Position may require up to 80% travel to customer, sister companies, Trade shows and to Vapor (Chicago) and Ricon (San Fernando). Minimum Qualifications:
                                    
                                    • Bachelor of Science (B. S.) Engineering, Bachelor of Administration (B.A.) degree, or equivalent experience in a sales/service role in fleet transportation equipment or similar area.
                                    • Minimum 3 years of experience in a sales role Knowledge, Skills and Abilities:
                                      
                                      • Demonstrated competency in managing contracts and OEM customers.
                                        • Progressive track record in technical sales
                                          • Ability to negotiate WIN/WIN agreements.
                                            • Organized and detailed with a hands-on approach to serving customer needs.
                                              • Ability to resolve technical issues/applications through the use of blueprints and/or wiring diagrams.
                                                • Able to judge and react positively to a wide variety of customers and their needs.
                                                  • Strong mechanical aptitude and ability to communicate unique selling points to a broad audience including Engineering, Operations, Maintenance and Safety professional because of the custom engineered product offerings.

Keywords: Wabtec Corporation, Fresno , Sales & Service Representative, Sales , Fresno, California