Customer Service Representative - Fresno & Area - PT
Company: Money Mart
Location: Fresno
Posted on: June 24, 2022
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Job Description:
Job Description
What do you do?
In the Customer Service Representative role you will do it all,
sales, customer service, local area marketing, collections,
security of your store, and the list goes on.-- - Your primary
function in the CSR role is to provide excellent customer service
through the provision of Money Mart Financial Services.-- --- -
Duties/Responsibilities Provide a high level of Customer Service
-----" consistently receiving 90% or better in the Customer Service
Sequence.Sell and receive cash for / from another staff member and
record properly and enter into the Point of Sale system (fine count
all monies received and given out).Register new customers quickly
and efficiently.Promote all products and services.Complete all
product and service transactions in the Point of Sale system.Issue
Loans quickly and efficiently ensuring risk assessment strategies
are utilized.Cash checks quickly and efficiently ensuring risk
assessment strategies are utilized.Knowledge of issuing procedures
for all checks and be able to offer customers alternatives and
incentives to return if unable to complete the transaction.-- ---
-Sell benefits of ancillary services to customers and ensure all
sales are correctly recorded.Enter customer information completely
and accurately into the Point of Sale system.Reconcile cash float
at the completion of shift.Have an extensive knowledge of all
safety and security procedures relating to the store and role-play
on a regular basis (at least quarterly).Understand and implement
all procedures relating to Recordable Transactions.Extensive
understanding of all company policies and procedures.Prepare
collection files and assist in the collection process.General
office duties and proper use of all office equipment.Knowledge of
who to call in the case of an emergency.Daily maintenance and
upkeep of store.Successfully, open and close the store and complete
all paperwork accurately.All other job related duties as directed
by Management.
Qualifications
We are seeking an employee based out of Fresno that is flexible and
willing to attend other locations in the event that they require
coverage.-- - Education-- - High School Diploma
Experience 1-2 years customer service and cash handling -- -
Skills Friendly, outgoing, confident / problem solver, flexible,
self-motivated, team playerJob KnowledgeCustomer Service
OrientationSales FocusProblem SolvingAccountabilityOrganization
Additional Information
We invest in our employees, and offer extensive training, and
development programs to set you up for future success. If we sound
like a fit and you--------re ready to start an exciting career with
an organization that encourages employee growth, apply today! We
look for bright, energetic, motivated individuals who are
interested in learning and developing their career.
All your information will be kept confidential according to EEO
guidelines. PandoLogic. Keywords: Customer Service Representative,
Location: Fresno, CA - 93715
Keywords: Money Mart, Fresno , Customer Service Representative - Fresno & Area - PT, Sales , Fresno, California
Click
here to apply!
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