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Virtual Customer Service Representative

Company: Call Experts
Location: Fresno
Posted on: May 6, 2021

Job Description:

A call center consulting firm has a current position open for a Virtual Customer Service Representative. Core Responsibilities Include: Dispatching service techs to homes for emergency repairs Guiding customers to the best service appointment that fits their needs Reaching doctor's for patients requiring medical attention Applicants must meet the following qualifications: Must be able to efficiently follow a script with instructions and type grammatically correct and accurate messages Responsible for using training techniques to ensure callers believe they are talking to a representative of the company they dialed Ability to uphold client confidentiality at all times Ensuring opinions, advice, and personal judgment about services or a client we serve are refrained from discussions with a caller

Keywords: Call Experts, Fresno , Virtual Customer Service Representative, Sales , Fresno, California

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