Maintenance Supervisor
Company: Park West Apartments
Location: Fresno
Posted on: January 25, 2023
Job Description:
Park West Apartments - Job Summary Under the Supervision of the
Community Manager, the Maintenance Manager is responsible to
maintain the overall appearance and maintenance needs of the
community. Responsibilities include curb appeal; supervise the
maintenance staff; coordinate make-readies and move ins/move out
schedules; perform general maintenance repairs; conduct
preventative maintenance and oversee the
construction/rehabilitation needs of the apartment community. The
Maintenance Manager will collaborate with the Community Manager for
the overall property to assist the leasing staff in achieving the
overall occupancy goals, and for assisting in resident retention by
providing a quality living experience for the residents.
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Essential Functions This job description should not be interpreted
as all inclusive. It is intended to identify the essential
functions and requirements of this position. The incumbent may be
requested to perform job-related responsibilities and tasks other
than those stated in this job description.
-
- Direct and supervise the daily activities of the property's
maintenance team. Apply SoCal Management's policies and procedures
to all maintenance operations of the community.
- Prioritize work assignments and evaluate job performance of
maintenance associates. Ensure all work is completed according to
SoCal Management standards.
- Collaborate with the Community Manager to coordinate the
move-in schedule and ensure the timeliness and effective completion
of all repairs in preparation for all new residents. Non-renovated
unit turns need to be completed in 5 days and renovated unit turns
completed in 30 days. All turns need to be tracked in
Yardi.
- Perform, schedule, and supervise maintenance repairs throughout
the property including the common area amenities, resident occupied
units, and vacant units in preparation for new resident
move-ins.
- Work with vendors to coordinate repairs. Ensure quality work is
completed.
- Assist Community Manager in obtaining proposals from vendors as
needed.
- Manage open service requests through Yardi. Work orders need to
be completed in 24-48 hours.
- Communicates with the Community Manager regarding the status of
work and any potential issues, reporting anything that may be a
potential liability.
- Budget and maintain an up-to-date supply inventory on all
equipment, tools, and supplies for the property.
- Schedule, monitor and conduct preventative maintenance on
various equipment, electrical and plumbing systems, HVAC, swimming
pool(s), carpentry, dry wall, exterior structural and
appliances.
- Performs common area painting.
- Conducts monthly lighting inspections and replacements of
lights where needed.
- Completes monthly and annual inspections on time. Follow up on
any issues needing improvement.
- Keep work areas, maintenance shops, storage areas, equipment
clean, and well organized.
- Consistently maintains a clean and attractive environment
around the leasing office, clubhouse, pool, and all common
areas.
- Picks up trash on the property and in common areas, which
includes but is not limited to, driveways, parking lots, curbs,
trash receptacles areas, exterior hallways, breezeways, laundry
rooms, mailrooms, and any other public areas.
- Walks the property several times a day and picks up new debris,
including pet waste. Ensures pet stations are stocked and emptied
at all times.
- Maintains the property's flowerbeds, plants, and grass area,
including pool cleaning or routine pool maintenance (including pool
furniture).
- Maintains clean laundry rooms, mailrooms, doors, and light
fixtures throughout property, as directed.
- Ensure policies and procedures as well as safety and compliance
expectations are met.
- Reports to Community Manager any inoperable vehicles on
property, leaks, mold, injury, criminal activity and ensures
incident report is submitted immediately.
- Provide safety training and instruction for newly hired
maintenance associates.
- Participate in safety meetings and perform all work duties in a
safe and efficient manner, in accordance with company safety
policies.
- Respond promptly to resident complaints, concerns and
requests.
- Provide input to the Community Manager for performance reviews
for community maintenance associates.
- Comply with SoCal Management career apparel requirements and
require compliance of maintenance associates.
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Supervisory Skills and Responsibilities:
- Creates a productive and inclusive work environment where the
team is excited. Makes evident importance of each role with the
team. Prioritizes team tasks appropriately. Makes tough decisions
and handles issues effectively.
- Encourages creative problem solving. Identifies strengths of
each team member and actively generates and supports individual
career development and acknowledges individual and team
accomplishments.
- Ability to carry out supervisory responsibilities in accordance
with the Company's policies and applicable laws.
- Ability to conduct annual performance reviews to provide
feedback, recognize quality performance, and set expectations with
employees.
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Other Responsibilities
- Lead, motivate and develop a successful staff.
- Comply with SoCal Management's key control policy by all
maintenance associates, vendors, and contractors. All keys must be
secured, and no keys can be taken home with authorization from
SoCal Management.
- Presents a professional, efficient attitude to ensure resident
satisfaction while working within company guidelines.
- Available for afterhours emergency calls and/or on call
scheduled work rotations. Respond promptly to emergency calls.
Communicates with management when a decision is needed for
resolution.
- Comply with SoCal Management career apparel requirements and
require compliance of maintenance associates.
- Performs other duties as assigned.
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Knowledge, Skills, and Abilities
- Ability to identify and troubleshoot common problems related to
electrical, plumbing, appliances, and HVAC.
- Ability to interact effectively with management, co-workers,
visitors, and residents.
- Superior customer service skills.
- Strong attention to detail, organizational, time-management,
and problem-solving skills
- Ability to work independently.
- Demonstrates knowledge of federal, state, and local laws
specifically Fair Housing regulations, building codes,
environmental laws, and regulations.
- Ability to perform basic arithmetic skills such as
measurements, addition, subtraction to do basic
calculations.
- Ability to read/ speak/ write English language
proficiently.
- Ability to work a flexible work schedule to include weekends,
evenings, and holidays.
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Minimum Qualifications Required
- High school diploma required.
- 3-year's experience performing the duties associated with a
Maintenance Technician or related field.
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Certifications
- Must have a valid California driver's license with clean
driving record.
- HVAC CFC preferred.
- CPO certification preferred.
- EPA approved certification preferred.
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Computer Skills Require knowledge of computer systems and
applications. Demonstrate proficiency in the use of the Internet
and Internet searches. Requires basic knowledge of Yardi. Microsoft
Word, Microsoft Excel, and Microsoft Outlook. Prefer prior property
management software knowledge. Requires basic typing skills.
Ability to use desk computers, smartphones, telephone voicemail,
fax, and copy/scanning machine.
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Physical Requirements While performing the duties of this job, the
employee is regularly required to talk and hear. Will be required
to use hands, fingers, feel, and reach with hands to perform job
tasks. This position is very active and requires standing or
walking for long periods of time (up to 8 hours). In addition, the
position requires bending, kneeling, stooping, crouching, crawling,
and climbing all day. The employee must frequently lift and/or move
items over 60 pounds with assistance. Ability to lift below waist
up to 59 pounds and above waist 36 pounds. Ability to push and
pullup to 120 pounds of force. Specific vision abilities required
by this job include close vision, distance vision, color vision,
peripheral vision, depth perception and ability to adjust focus.
Work schedules may vary based on demands.
-
- Working conditions are normal for a fast-paced real estate
management division.
- Mid to high level of stress during peak performance.
- Ability to use general maintenance tools, supplies and
equipment such as, but not limited to hand tools, hammers, drills,
saws, pressure washer, blowers, paint equipment, pool chemicals,
ice removal equipment, ladders, landscaping equipment, sanders, and
safety equipment.
- Handcarts are used to transport supplies.
-
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essentials functions of the job.
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Working Conditions Building maintenance environment,
indoor/outdoor, consisting of exposure to moving mechanical parts
and seasonal temperature changes ranging from freezing to extreme
heat. May be exposed to high places, toxic or caustic chemicals,
and risk of electrical shock. While performing the duties of this
job, the employee is frequently exposed to fumes, airborne
particles, dust, and other possible irritants. The noise level in
the work environment and job sites can be loud. Moving mechanical
parts and vibration.
Keywords: Park West Apartments, Fresno , Maintenance Supervisor, Professions , Fresno, California
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