Biometric (Fingerprinting) Technician - On Call
Company: PAE
Location: Fresno
Posted on: June 23, 2022
Job Description:
Supporting the Most Exciting and Meaningful Missions in the
World Biometric (Fingerprinting) Technician - On Call As a
Biometrics Technician (BT), you will be responsible for supporting
the mission of a government program located in Fresno, CA. This
position works as a part of a dynamic team of professionals
assisting the United States Citizenship and Immigration (USCIS)
Application Support Center (ASC) operations. PAE provides all
required job training for qualified candidates. This position is an
on call team member.On Call employees are expected to be available
all five days, Monday through Friday from the hours of 7:45am to
4:15pm for substitute coverage as needed at the site. This is not a
regular Full Time or regular Part Time position; it is a Casual
On-Call position. All efforts are made to notify On-Call personnel
in advance of the site on call needs, however, occasionally
employees are notified the night before or day of. Interested
candidates must meet this availability. In this position, hours are
not guaranteed, and employees are on a "as needed" basis so a
steady income stream cannot be guaranteed. The On-Call position is
a perfect fit for candidates with flexibility, seeking supplemental
income and for those who still want to be active in a work
environment without a committed schedule.Primary Responsibilities
are:
- Complete biometrics registration for applicants seeking legal
immigration to the United States.
- Ensure all who enter the ASC are approved applicants and
visitors while providing both interior and exterior crowd control
and assisting the staff in enforcing the rules and policies of the
ASCs.
- Provide front-line customer service as representatives of PAE
and on behalf of the United States Government.Highlights of
Responsibilities:It is expected that providing applicants with the
highest level of customer service is primary in all
responsibilities. This position must be able to work with the
public, display a cheerful and inviting demeanor, smile, manage the
applicants with sensitivity, courtesy and ensuring the applicant is
treated with respect as a customer of the USCIS ASC. Further,
personnel must safeguard all areas where Personal Identifiable
Information (PII) is vulnerable such as applicant's paperwork and
identifications, electronic biometric data and reports.
- Perform quality biometrics processing to include capturing
electronic fingerprints, photographs, and signatures within
established program-wide processing times.
- Screen applicants entering the facility to ensure they have a
valid appointment notice and identification allowing their entry
into the ASC.
- Utilize crowd control barriers (stanchions or rails) to ensure
a safe and organized entry into the facility.
- Visually inspect applicants and their belongings prior to
allowing entry into the facility. During national pandemics or
other health crisis, applicants may be asked questions about their
status of illness and may be declined entry to the ASC per customer
requirements.
- Conducting periodic facility checks (both interior and
exterior) reporting any concerns to the Site Supervisor to manage.
- Assist the Site Supervisor and/or government Immigration
Service Officer in calling local law enforcement or first
responders when necessary.
- Manage and complete with accuracy administrative paperwork such
as tracking processing time for applicants, reconciliation
paperwork of biometrics captured, assisting in maintaining a
visitor control log for non-applicants entering the facility,
signing off on facility checks and other administrative duties as
needed.Required Qualifications:
- Must be able to obtain and maintain a government issued
suitability clearance.
- A High School Diploma or equivalent.
- Must be able to speak and write in English.
- Ability to stand upright on one's feet for scheduled shift
duration, excluding meals and breaks.
- Ability to hold and grasp applicant's hands to obtain quality
fingerprints.
- Ability to work in a high paced environment with the public.
- Ability to type and use basic computer skills.
- Successful completion of the biometrics training and become
certified within sixty days.
- Ability to stand upright on one's feet for scheduled shift
duration, excluding meals and breaks.
- Ability to hold and grasp applicant's hands to obtain quality
fingerprints.
- Ability to work in a high paced environment with the public.
- Ability to type and use basic computer skills.
- Successful completion of the biometrics training and become
certified within sixty days.Desired Skills:
- Ability to speak a foreign language. Amentum is proud to be an
Equal Opportunity Employer. Our hiring practices provide equal
opportunity for employment without regard to race, religion, color,
sex, gender, national origin, age, United States military veteran's
status, ancestry, sexual orientation, marital status, family
structure, medical condition including genetic characteristics or
information, veteran status, or mental or physical disability so
long as the essential functions of the job can be performed with or
without reasonable accommodation, or any other protected category
under federal, state, or local law.
Keywords: PAE, Fresno , Biometric (Fingerprinting) Technician - On Call, Professions , Fresno, California
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