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Service Technician

Company: Bandall America
Location: Fresno
Posted on: June 20, 2022

Job Description:

Bandall America is looking for a self-starter Field Service Technician to deliver the desired customer service experience. The goal is to drive service success that maximizes customer satisfaction, and retention.
Responsibilities

  • Provide service and customer support during field visits or dispatches
  • Tie workflow to schedule
  • Manage all on site installation, repair, maintenance and test tasks
  • Diagnose errors or technical problems and determine proper solutions
  • Produce timely and detailed service reports
  • Document processes
  • Follow all company's filed procedures and protocols
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers

Keywords: Bandall America, Fresno , Service Technician, Professions , Fresno, California

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