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Claims Advocate - Commercial P&C Insurance - Req. 7068

Company: Alliant Insurance Services
Location: Fresno
Posted on: August 15, 2019

Job Description:




Claims Fresno, California

With a history dating back to 1925, Alliant Insurance Services is one of the nation s leading distributors of diversified insurance products and services. As one of the 10 largest insurance brokerage firms in the U.S., Alliant operates through a national network of offices providing property and casualty, workers compensation, employee benefits, surety, and financial products and services to clients nationwide.SUMMARY

Responsible for providing customer service and supporting producers by servicing existing accounts and soliciting new business. Independent responsibility for managing small to medium claims of assigned clients.


* Acts as an advocate and claims specialist to provide support to clients, claimants, Producers, and carriers;

* Provides initial and on-going advocacy on claims including detailed analysis, interpretation, consultation and negotiation of coverage and reserves;

* Provides assistance on complex, large claims issues;

* Reports to carriers on property, liability, litigated, high exposure and specialty claims;

* Maintains claim diaries and reviews reservations of rights of denials;

* Travels to loss sites to assist clients with the claim process, if needed;

* Meets with clients and internal staff to provide analysis, interpretation and recommendations regarding client loss information;

* Responds to clients and Producers regarding coverage, exposure, and settlement questions;

* Manages subrogation and recovery situations by working closely with client;

* Prepares coverage arguments for client advocacy and form coverage positions as client advocate;

* Works with client legal counsel on coverage, claims and strategy for settlement;

* Assists client with case preparation and support as needed, using negotiation skills to provide best possible outcome for clients;

* Provides value added services to Producers, focusing on account retention and obtaining new business;

* Develops training materials with a client and service team perspective for coverage reviews, loss reporting procedures, and claims guidelines in handling various situations;

* Conducts periodic claims review meetings with client representatives as needed;

* Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);

* Other duties as assigned.



Bachelor s degree or equivalent combination of education and experience
6 - 8 years related work experience, brokerage or insurance carrier experience preferred
Possession of CPCU, AIC and/or ARM preferred
Valid Fire and Casualty Broker Agent license
Experience as a Claims Advocate regarding property and liability claims or individuals with paralegal skills are strongly encouraged to apply
In depth knowledge of commonly encountered P&C insurance coverage and Risk Management concepts and techniquesSKILLS

Excellent verbal and written communication skills
Ability to work within a team and to foster teamwork
Excellent customer service skills, including telephone and listening skills
Great leadership, problem solving and time management skills
Advanced analytical skills
Ability to interface with internal and external executives
Proficient in Microsoft Office Suite

We are proud to provide comprehensive, high quality employee programs to meet employees needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the Submit Resume button.

Alliant Insurance Services, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, age, religion, gender, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status.

If you are applying for a job and need a reasonable accommodation for any part of the employment process, please call our Career Center at 1-877-901-9473 and let us know the nature of your request and contact information.



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Alliant is an equal opportunity employer committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Keywords: Alliant Insurance Services, Fresno , Claims Advocate - Commercial P&C Insurance - Req. 7068, Other , Fresno, California

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