FresnoRecruiter
the smart solution for Fresno jobs

Customer Solutions Tech Support - (Remote)

Company: Mommy Jobs Online
Location: Fresno
Posted on: May 19, 2019

Job Description:

Enjoy working from home while you grow your Tech Support career! You will be provided the equipment (computer and accessories) to work from home where you will answer inbound calls from customers across the country and help them troubleshoot their home security and home automation systems over the phone. The pay for this position is $11 per hour. Abbreviated List of Benefits: Working from the comfort of your own home, no driving to work, paid time off, paid holidays, 401K and much more! Essential Functions/Responsibilities: Provide technical and customer support via telephone for inbound calls Develop extensive knowledge of our management systems varied product line and installation processes Educate customers on the use of our management system home systems and products Use our management system to troubleshoot varying degrees of technical support problems for customers Create service tickets for issues not able to be resolved over the phone Accurately record customers technical issues Answer customers billing questions/concerns Proficient communication skills (verbal and written) Ability to solve unique technical problems Must be able to multi-task while using different internal programs Ability to communicate clearly with customers while providing step-by-step instructions for understanding/fixing their system over the phone Passion for providing quality customer service Ability to envision product scenarios in order to help customers solve problems Must feel comfortable with de-escalating phone calls Ability to adapt to system/process changes quickly while retaining new information Must be able to work five weekdays Must have 100% attendance during the 4 week training Ability to adhere to a strict attendance/punctuality policy Minimum Requirements: Must have a consistent internet speed of 5 mbps download and 2.5 mbps upload, provided by an Internet Service Provider The workplace must be in a secluded portion of the home where people cannot view the screen or customer information, preferably in a room with a door or divider that closes it off from the rest of the home. Required Experience: Ability to successfully pass background check Must be at least 18 years old (per industry requirement) Must be able to commit to 6 months in the department High school diploma or equivalent preferred but not required Call center experience preferred but not required 6+ months of customer service experience preferred Register and Apply Directly: 1) Please visit www.mommyjobsonline.com and click on Join Now and select the Customer Service WAH Job Bank Registry to become a lifetime member to get connected with this client. 2) Please reference agent id code MJOL-LAURIECORT on your registration submission. 3) After you register, please email your resume (MJOLremote@gmail.com) and include your qualifications and work history. If you have job related questions about our company, please feel free to call us at 1-405-418-6160. Enjoy your career while maintaining your freedom! Apply today.

Keywords: Mommy Jobs Online, Fresno , Customer Solutions Tech Support - (Remote), Other , Fresno, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Other Jobs


Orthodontist
Description: Part-time Orthodontist Opportunity in Fresno, CA. br br Gentle Dental provides a large network of resources to empower our Dental partners. With Gentle Dental, we manage the details so
Company: Interdent
Location: Fresno
Posted on: 05/23/2019

Mechanic
Description: OverviewIcahn Automotive Group LLC Icahn Automotive was formed by its parent, Icahn Enterprises L.P. NASDAQ: IEP , to invest in and operate businesses involved in aftermarket parts distribution and (more...)
Company: Auto Plus Pep Boys
Location: Fresno
Posted on: 05/23/2019

Sr Lending Officer
Description: Job Description: br br At Bank of America, were guided by a common purpose to help make financial lives better by connecting clients and communities to the resources they need to be successful. Make (more...)
Company: Bank of America
Location: Fresno
Posted on: 05/23/2019


Current College Students - Stores Executive Internship - Alaska
Description: One of the world's leading and most recognized brands comes to life in our stores, where guests are still captivated by everything that made them fall in love with Target. Our approximately 1800 locations (more...)
Company: Target
Location: Fresno
Posted on: 05/23/2019

Office Receptionist at Optimal Hospice!
Description: The Office Receptionist will answer telephone calls in a professional manner and direct appropriately, greet visitors and direct them
Company: Bristol Hospice
Location: Fresno
Posted on: 05/23/2019

Primary Care (NP/PA) Opportunities near Fresno, California!! (Physicia
Description: Family Practice/Primary Care opening in Fresno, California. Primary Care NP/PA Opportunities near Fresno, California System seeks to hire NPs and PAs who are personable, energetic, and compassionate. (more...)
Company: DOCTORS CHOICE PLACEMENT SERVICES, INC.
Location: Fresno
Posted on: 05/23/2019

Physician: Academic and clinical gynonc opportunity in California - JOB-2429718.
Description: Experienced, board certified gynecological oncology physician or 2018 fellows needed for dual academic as well as clinical role in California. The incoming physician must be interested in teaching , research (more...)
Company: CompHealth
Location: Fresno
Posted on: 05/23/2019

Data Admin Sr Advisor (Splunk)-NGS-P3934
Description: Data Admin Sr Advisor Splunk -NGS-P3934 Location: United States Requisition : PS3934 Post Date: Feb 25, 2019 Your Talent. Our Vision. At National Government Services NGS , an independent (more...)
Company: Anthem
Location: Fresno
Posted on: 05/23/2019

Join our Talent Network - Lane Bryant
Description: Brand Overview:The most recognized names in the plus-size market with a passion for women, Lane Bryant and Cacique believe in supporting and empowering all women. Famous for our fashion with solutions (more...)
Company: Ascena Retail Group
Location: Fresno
Posted on: 05/23/2019

Staff VP Implementation PS19489
Description: Staff VP Implementation PS19489 Location: United States Field: Membership Enrollment Requisition : PS19489 Post Date: May 07, 2019Hiring manager preferred job description and qualifications (more...)
Company: Anthem
Location: Fresno
Posted on: 05/23/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Fresno RSS job feeds