Front Desk Supervisor - The Westin Monache

Company: Mammoth Mountain
Location: Fresno
Posted on: September 17, 2023

Job Description:

Year Round

LIVE THE DREAM. Work here. Play here.

The mountains are calling.

NOTE: This position is located in Mammoth Lakes, California.

Did you know that, as part of your employment at The Westin Monache, you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it?

More about the benefits and perks of your adventure here:

• Ski passes for dependents (spouse/child(ren)) includes free skiing at other Alterra Resorts
• Discounts on ski/snowboarding lessons
• Friends and Family vouchers
• Retail & Food discount
• Equipment Rental discount
• 401k with company match
• Healthcare
• Dental
• Vision
• PTO for benefit eligible employees
• Associates as well as their family and friends, are eligible to receive discounts on Marriott hotels worldwide
  
  *Offers of employment may be contingent upon successful completion of a background investigation.
  
  A little about this position:
  
  • The Front Desk Supervisor assists the management team in overseeing all Front Desk, Bell and Concierge operations.
  • This individual provides exceptional guest service, guidance and leadership to ensure consistent service is provided.
  • Represents management in solving guest problems and implements company policy when management team is not available.
    
    Requirements:
    
    • High School or equivalent education required
    • 1-2 years of previous Front Desk Agent experience, Front Desk Supervisor experience or similar
    • 1-year experience in leadership role in hospitality or equivalent
    • Strong interpersonal and problem-solving skills
    • Ability to multitask in a high-volume setting
    • Strong computer skills
    • Lightspeed and GXP experience beneficial
    • Marriott/Starwood experience beneficial
    • Knowledge of hospitality industry
    • Ability to effectively present information in a one-on-one setting or in a group
    • Basic cash handling skills required
      
      Hourly pay rate: $22.50 to $29.00 Associated topics: alley, bell, bell attendant, club, front desk, gallery, kings, lobby, mason, resort

Keywords: Mammoth Mountain, Fresno , Front Desk Supervisor - The Westin Monache, Other , Fresno, California