Client Executive
Company: PBK Architects
Location: Fresno
Posted on: March 7, 2023
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Job Description:
About the Job:
PBK is in searching for a Client Executive to join our Fresno team.
The Client Executive will serve as a top-level manager in a
successful, growing office. They will interact regularly with
senior representatives of current and prospective clients. The
Client Executive will oversee all client relations for a particular
Client or multiple Clients, including project team performance and
overall client satisfaction. The Client Executive will have
extremely strong inter-personal skills with an aggressive, yet
personable, demeanor. It is essential that the candidate be very
articulate with exceptional presentation and communication skills.
The Client Executive will report to the Partner in Charge of the
Client on tasks and deliverables and work directly with him/her to
ensure the facilitation of a project's completion on-time,
on/underbudget, and meeting PBK's quality and client service
standards.
Strategic:
The Client Executive will be a key contributor to further defining
and implementing the strategic plan and initiatives throughout the
region including the growth of the Firm's consulting groups.
PBK's corporate resources and management team will be made
available to assist the Client Executive in meeting these
goals.
Operational:
The Client Executive will ultimately be responsible for the
delivery of services, maintaining / supporting the culture and
working as part of the management team to follow the established
policies and procedures within the office.
The Client Executive will oversee client relations, including
project team performance and overall client satisfaction.
Ensure that the project conforms to contractual agreement with the
client; meeting the project program requirements, all set budgets,
goals, and work assignments for their project team that clearly
defines project expectations.
Supervise and manage the various staff assigned to their teams to
produce quality sets of documents that comply with the deliverable
requirements for all phases of the project.
Organize and direct the architectural and/or consulting teams to
execute the work in an orderly, timely, and coordinated manner. The
Client Executive shall be familiar with all aspects and roles of
the Consultants on a particular project.
Marketing/Business Development:
The ability to establish and develop relationships with potential
clients is essential.
The Client Executive will work closely with the firm's Marketing &
BD departments to develop new opportunities and build
relationships.
Responsible for maintaining positive client relationships
throughout project. Keeps client apprised of project progress on
regular basis. Initiates and maintains contact with other key
project individuals for clarification, coordination and negotiation
of critical issues.
Management/Leadership:
The Client Executive will promote a support structure to further
develop the abilities of the staff.
The Client Executive will also be responsible for overseeing the
recruitment of new staff to supplement an already very talented
team.
Ability to professionally communicate both verbally and in writing
to give assignments to office support staff, consultants, and
vendors (always being respectful).
The Client Executive will have experience in leading and
facilitating meetings and presentations for the Client(s).
Willingness to make decisions; exhibit sound and accurate judgment;
support and explain reasoning for decisions; include appropriate
people in decision-making process; make timely decisions.
Directs, organizes, and mentors junior staff with responsibility
oversight of their assignments.
The Client executive will be familiar with construction
administration in the region and have a firm understanding of
project costs, procurement / project delivery, and project phasing.
They will be able to guide the project team and Client with regards
to scheduling phased projects.
Provides leadership, resources, and technical advice for the
generation of construction documents including detailing and finish
application, ensuring adherence to design intent, client standards,
and follow through.
Occasional travel required.
The Client Executive will participate in professional organizations
that are important to our Clients.
The Client Executive will be known as a leader in the field of
Educational Architecture.
Here's What You'll Need:
Bachelor's Degree in Architecture required, Master's degree
preferred.
Must have a minimum of 15 years of experience in the architectural
profession with no less than 10 years of experience managing
project teams and processes.
LEED familiarity strongly preferred.
Must have prior K12 and/or Higher Education experience to be
considered.
Must be a Registered Architect.
Firm Background
PBK has built a client base of more than 200 clients, a list that
includes school districts, university systems, hospital systems and
Fortune 500 corporations. PBK offers employees competitive wages,
health care and 401K matching along with numerous opportunities to
become involved in extra-curricular activities and organizations
established through the firm. PBK has established a culture that
has led to the firm being named to the list of Best Places to
Work.
Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. PBK is an equal
employment opportunity employer. It is our policy to provide equal
employment opportunity in all phases of employment in compliance
with applicable federal and state laws, rules, and regulations.
The actual offered base salary for California locations will vary
depending on factors such as individual qualifications, education,
experience, skills, job-related knowledge, work location, and
internal equity. We would not anticipate that the individual hired
into this role will be at or near the top half of the range
provided, but the decision will be dependent on the factors of each
individual case. The salary range for this position is $125,000 -
$190,000. The compensation package may also include incentive
compensation in the form of discretionary bonuses in addition to
base salary and a full range of medical, financial, and other
benefits.
#LI-RN1 #LI-Onsite #LI-Fulltime #LI-Midsenior #LI-Design
PI205067269
Keywords: PBK Architects, Fresno , Client Executive, Other , Fresno, California
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