Staff Content Designer
Posted on: November 24, 2022
UX at Udemy
Udemy's UX team is a close-knit bunch that enjoys problem-solving
and collaboration, and we share a serious commitment to delivering
the best possible learning and teaching experiences. Udemy's
culture encourages innovation, creativity, passion, and teamwork.
We all work side-by-side with designers, researchers, product
managers, and business stakeholders to collaboratively build
world-class product experiences across all screens and devices for
our diverse, global community. Our design culture supports a strong
customer-first mentality, professional growth, and setting
ambitious goals for our work - and we celebrate hitting our goals
About this role
As a founding member of Udemy's Content Design team, you'll be
empowered to build key partnerships across our product team and
establish best practices for using written content to enhance our
product experience. Initially you'll focus with teams dedicated to
our global learner experience, building engaging subscription
products that help learners achieve their professional goals at
home and at work. You will ensure our products are clear, concise,
and supportive to our global students, instructors, and business
partners. You will work regularly with other writers at Udemy to
infuse our products with Udemy's brand and ensure close alignment
with Product Marketing, building and maintaining a cohesive voice
throughout the Udemy experience.
Here's what you will do
Use copy and content design to draw learners into the Udemy
experience, set expectations, and remove barriers and cognitive
Work closely with the product and UX teams to develop customer
centric positioning and narratives throughout the product
Write clear and concise content across multiple touch points (such
as product names, navigational elements, micro-copy, emails, and
Help apply and maintain consistent voice and tone throughout
Udemy's learner experiences.
Ensure voice and content consistency with marketing, brand, content
marketing, and customer support.
Identify opportunities for impactful A/B copy tests and participate
in user interviews.
Be a crucial part of cross-functional teams with designers, user
researchers, engineers, product managers, and marketing team
Develop content frameworks and best practices to help support
designers and product managers in creating effective written
content for their projects.
We're excited to have you because you have
5+ years of writing experience - ideally including global
Experience as a content designer, content strategist, or UX writer
- ideally at a consumer tech company
Proven ability to work successfully with product design, brand, and
product management partners
Portfolio showcasing excellent writing and editing skills
Ability to partner with multiple teams on multiple projects
Eagerness to join a UX team that is excited to change lives around
the world through learning!
We're excited to say that this is a fully remote role with
eligibility to work anywhere in the United States. While you will
get together with your team on a semi-regular basis (monthly or
quarterly, depending on the team), we want you to thrive wherever
you work best!
We understand that not everyone will match the above qualifications
100%. If your background isn't perfectly aligned but you feel you
would be a great addition to the team, we'd love to hear from
At Udemy, we're all about improving lives through the power of
learning. We are a leading global learning company and one of the
world's largest education platforms with more than 54 million
learners. Our goal is to provide flexible, effective skill
development to empower organizations and individuals. Talented
people are everywhere, but opportunities can be hard to come by.
That's why we're focused on revolutionizing learning, using our
skills and expertise to help others develop theirs and reach their
full potential. Individually, we bring our unique perspective to
reimagine the way we share knowledge. Together, we can improve
lives by empowering our learners, our instructors, and businesses
around the world.
We are proud to be recognized for our world-class employee
experience. Learn more about our Great Place to Work certification
here and find out what it's like to work at Udemy on our blog.
Udemy is headquartered in San Francisco with global offices in the
US, Turkey, Ireland, Australia, India, and Brazil. Learn more on
our company page.
Information regarding data privacy is available within the Udemy
Careers Privacy Notice.
At Udemy, we value diversity and inclusion and consider qualified
applicants without regard to race, color, religion, sex, national
origin, ancestry, age, genetic information, sexual orientation,
gender identity, marital or family status, veteran status, medical
condition or disability. We will consider for employment qualified
applicants with arrest and conviction records.
Eligibility: Regular, full-time employees are eligible for Udemy's
Health Plans: Medical, dental, and vision coverage (100% coverage
HSA/FSA/Commuter: Pre-tax savings/spending plans available;
generous HSA employer contributions for those enrolled in the HDHP
Life/Disability: Employer-paid life insurance (supplemental
available), in addition to short-term and long-term disability.
Retirement: Access to 401(k) with annual employer contribution.
Wellbeing: Corporate memberships for meditation and mindfulness,
therapy and coaching, financial planning, primary care,
tele-health, health advocacy, parent/newborn support, and employee
Education: Free access to the entire course library on the Udemy
and Udemy for Business platforms; annual stipend for external
learning beginning at six months of employment.
Charitable Matching Program: Employer match of monetary
contributions to eligible nonprofits and charities that carry a
501(c)(3) tax status.
Vacation: 15 days per year of Paid Time Off for hourly; flexible
Discretionary Time Off for salaried.
Parental Leave: 8 weeks of leave at 100% pay for parents who take
time off from work following the date of birth, adoption, or foster
placement beginning at six months of employment; this amount is in
addition to pregnancy-disability benefits at 100% pay, if
Holidays: 11 paid holidays throughout the year
Keywords: Udemy, Fresno , Staff Content Designer, Other , Fresno, California
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