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Membership Coordinator- Community Outreach

Company: Aza
Location: Fresno
Posted on: November 22, 2022

Job Description:

Fresno Chaffee Zoo

Membership Coordinator- Community Outreach

This position is responsible for daily tasks associated with the Zoos Membership, with a focus in community outreach. The position also assists with special events, donor relations and general administrative duties.

Our comprehensive compensation package includes Medical/Dental/Vision, Employee Assistance Program, 401k, 10 Paid Holidays, Paid Sick and Paid Vacation time on an accrued basis. The minimum pay for this position is $18.66/hr. Offers will be based on the successful candidate's experience.

Essential Functions:

* Provides excellent customer service to current and prospective members and donors by answering questions and resolving complaints.

* Serves as a liaison for community outreach and attends community events to promote Zoo membership, adoptions, and other Zoo programs.

* Develops community outreach activities and programs.

* Evaluates the needs of general public and community groups.

* Tracks and fulfills requests for community outreach. Which includes complimentary passes, tours, baskets, etc.

* Helps manage computerized records of all Zoo members and donors, ensuring accurate information with minimal redundancy.

* Prepares external mailings. Retrieves and distributes departmental interoffice mail.

* Assists in the production and execution of Zoo fundraising and member events during regular working hours and after hours when needed.

* Processes membership, sponsorship, and donations accurately and securely.

* Maintains inventory tracking and ensures that membership and adopt premiums are stocked at the admissions booth and other locations throughout the Zoo.

* Assists with community outreach by attending community events to promote Zoo membership, adoptions, and other Zoo programs.

* Assists with tracking and fulfilling requests for community outreach. Which includes complimentary passes, memberships, tours, baskets, etc.

* Ensures prompt delivery of all correspondence and deliverables associated with memberships, sponsorships, adoptions, and donations.

* Performs general administrative tasks and other projects as assigned.

* Qualifications/Basic Job Requirements

* Minimum two years of administrative, marketing, and/or relevant experience.

* Excellent written and verbal English communications skills.

* Proficiency with Microsoft Office suite is required.

* Valid California driver's license with a clean driving record.

* Ability to work evenings, weekdays, weekends, and holidays.

* College coursework or vocational training in Business Administration, Marketing or related field is preferred.

Physical Requirements

These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Zoo may be able to adjust or excuse one or more of these requirements, depending on the requirement, the essential functions to which it relates, and the proposed accommodation.

* Close visual acuity to perform an activity such as preparing and analyzing data and figures, viewing a computer terminal, and extensive reading. Color perception is also required.

* Ability to receive detailed information through oral communication (in person and via telephone), at normal speaking levels with or without correction.

* Expressing or exchanging ideas by means of the spoken word. The employee must convey detailed or important spoken information to others in individual and small group settings.

* Hand and finger dexterity sufficient for typing and other administrative tasks.

* The employee is regularly required to lift and/or carry up to 10 pounds, and occasionally up to 25 pounds.

Work Environment

* This position regularly works with others including Zoo executives and employees.

* The position primarily functions indoors, with frequent exposure to outdoor Zoo environments and external events.

* Occasional local travel is required.



How to Apply

Fresno Chaffee Zoo

894 W. Belmont Ave

Fresno, CA 93728

Phone: 5594985910

Visit our website

Keywords: Aza, Fresno , Membership Coordinator- Community Outreach, Other , Fresno, California

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