Customer Care Administrator

Company: Ultimate Staffing
Location: Fresno
Posted on: September 19, 2022

Job Description:

Immediate Administrative opportunity with an award winning 45 year old Fresno organization! This is an ideal role for someone who enjoys a fast paced environment, problem solving and having a variety of duties. -Duties and Responsibilities Include:

• Serves customers by providing warranty information and answering questions.
• Interfaces with - partners to schedule & facilitate warranty service work
• Maintains several production and warranty scheduling calendars
• Keep accurate records of all customer interactions and transactions.
• Communicate and coordinate effectively across departments and companies.
• Setup up files for various teams, maintaining and communicating critical information.
• Data Entry
• Production scheduling
• Maintain accurate filing system and homeowner files.
• Ability to clarifying customer concerns and questions, determine best possible solutions, articulates clear and precisely solutions.
• Update and track records in spreadsheets, maintaining accurate data ongoing for special projects.
• Cross-training amongst administrative team and field staff for back-up support.Requirements:
  • One to three years related work experience preferred.
  • High school diploma or GED required
  • Strong clerical skills in Microsoft 365 for Business, Word, Excel, PowerPoint, Outlook
  • Excellent verbal/written communication skills
  • Ability to problem solve and present solution
  • Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlineThis is a temp to hire role with a salary range of $20-24 per hour, depending on experience. Please send your resume to srandolph@ultimatestaffing.com, or call/text - 559-500-6376. - -We are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Keywords: Ultimate Staffing, Fresno , Customer Care Administrator, Other , Fresno, California