Universal Banker/Teller
Company: Fresno First Bank
Location: Fresno
Posted on: August 5, 2022
Job Description:
Description:
At Fresno First Bank, we truly believe that our people are our
greatest asset - and we treat them as such. We offer exciting and
interesting opportunities for dedicated, hard-working
professionals. If you share our values and passion for providing
clients with opportunities to achieve their aspirations and
personal success- apply today!
Our Values:
Teamwork: We all pitch in to provide the high caliber service our
customers deserve. We have to trust and rely on each other to
execute our work with purpose and efficiency - however difficult
the task might be. We are constantly thinking about the next step
and the next opportunity.
Relationships: Building mutually beneficial relationships is
curtail to the long-term success of our organization. By immersing
ourselves in the business ventures we empower, we come to
understand our customers as people with real human needs rather
than just numbers.
Authentic: We say what we mean, and we mean what we say. Internally
that means holding each other accountable and owning up to
mistakes. It also means being straight forward with customers.
Commitment: Our pride of ownership is strong. Every day, we bring
our best in order to support our customers and represent the
bank.
Employment with Fresno First Bank will allow you to earn
competitively, grow professionally and enjoy a collaborative and
compassionate culture that rewards good ideas, good work, and
initiative.
The Universal Banker/Teller is responsible for accurately and
efficiently perform branch customer service and operational duties
such as processing retail and commercial deposits, withdrawals,
wire transfers, and loan payments. This position also promotes
business for the Bank by maintaining good customer relations and
referring customers to additional Bank products.
Essential Duties:
- Receives retail and commercial deposits and withdrawals;
verifies necessary authorization documents and proper form, makes
decisions when questionable items are presented, performs duties
within authorized limits.
- Assures compliance with all Bank policies and procedures, as
well as, all applicable state and federal banking
regulations.
- Operates computer terminal to process transactions, review
account activity, determine balances, and resolve problems within
given authority.
- Issues official checks, traveler's checks and savings bond
applications.
- Assists with issuing official checks and performing night
depository duties.
- Cross-sells the Bank's other products and services, referring
customers to appropriate staff as indicated.
- Performs safe deposit duties by controlling access and
assisting customers.
- Receives and processes stop payment and hold orders, accepts
loan and installment payments.
- Balances cash drawer daily and verifies cash being returned to
the vault.
- Provides effective customer service and assists in resolving
problems within given authority.
- Records, files, updates information, prepares wire transfers
and sorts mail or reports as required.
- Answers telephones and directs callers to proper Bank
personnel.
- May gather data and process various reports (e.g., currency
transaction, returned items, overdrafts, callbacks, etc.)
- Processes FICA payments, ATM deposits, certifications, change
orders and deposit slip corrections.
- May assist in opening and closing the vault daily; assists in
balancing vault currency and coin.
- Treats people with respect; keeps commitments; Inspires the
trust of others; works ethically and with integrity; upholds
organizational values; accepts responsibility for own
actions.
- Demonstrates knowledge of and adherence to EEO policy; shows
respect and sensitivity for cultural differences; educates others
on the value of diversity; promotes working environment free of
harassment of any type; builds a diverse workforce and supports
affirmative action.
- Follows policies and procedures; completes administrative tasks
correctly and on time; supports the Bank's goals and values;
benefits the bank through outside activities.
- Performs the position safely, without endangering the health or
safety to themselves or others and will be expected to report
potentially unsafe conditions. The employee shall comply with
occupational safety and health standards and all rules, regulations
and orders issued pursuant to the OSHA Act of 1970, which are
applicable to one's own actions and conduct.
Requirements:
- High school diploma or general education degree (GED) required;
Bachelor's degree preferred.
- 2-3 years of pervious cash handling and customer service
experience required, preferably in Banking.
- Experience in new accounts highly recommended.
- Computer skills; mainframe computer system; word processing and
spreadsheet software.
- Math skills; calculate interest and balance accounts; common
fractions and decimals; locate routine mathematical errors; count
currency, coin and negotiable instruments in a timely
manner.
- Effective oral, written and interpersonal communication skills
with the ability to carry out instructions, interpret documents,
understand procedures, and write reports and
correspondence.
- Ability to deal with routine problems; good organizational and
time management skills.
- Ability to work with general supervision while performing
duties.
- Current California driver's license and a vehicle with
appropriate insurance coverage if required to drive in the course
of performing assigned duties and responsibilities.
- High school diploma or general education degree (GED) required;
Bachelor's degree preferred.
- 2-3 years of pervious cash handling and customer service
experience required, preferably in Banking.
- Experience in new accounts highly recommended.
- Computer skills; mainframe computer system; word processing and
spreadsheet software.
- Math skills; calculate interest and balance accounts; common
fractions and decimals; locate routine mathematical errors; count
currency, coin and negotiable instruments in a timely
manner.
- Effective oral, written and interpersonal communication skills
with the ability to carry out instructions, interpret documents,
understand procedures, and write reports and
correspondence.
- Ability to deal with routine problems; good organizational and
time management skills.
- Ability to work with general supervision while performing
duties.
- Current California driver's license and a vehicle with
appropriate insurance coverage if required to drive in the course
of performing assigned duties and responsibilities.
PI186135571
Keywords: Fresno First Bank, Fresno , Universal Banker/Teller, Other , Fresno, California
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