Entry Veteran Advocate
Company: WestCare Foundation
Posted on: June 22, 2022
Entry Veteran Advocate
Fresno - 1505 N Chestnut - Fresno, CA
2 Year Degree
$19.75 - $19.75 Hourly
Person in this position will be primarily responsible for managing
a caseload of low-income veteran participants. This person is
responsible for case management activities including linking
veterans with services inside the Veterans Administration and in
the community , with the focus on the Housing First model and
philosophy. The Journey Veteran Advocate will assist Veteran
Households in quickly maintaining or obtaining permanent housing,
with a goal of achieving housing stability, always utilize best
practices and participant-centeredness. Essential job functions
include those listed below and other duties may be assigned as
Essential Job Functions:
+ Serve as an active part of the San Joaquin Valley Veterans (SJVV)
case management team and carry out all required responsibilities as
+ Support an active caseload of homeless veterans and/or veterans
that are currently in danger of becoming homeless
+ Create individual plans, monitor and update plan weekly, and have
+ Participate in case staffing decisions regarding current
strengths and resources and the need for additional resources.
+ Conduct assessments and coordinate referrals and placements of
eligible veterans to appropriate programs and facilities.
+ Educate and refer individuals to community agencies and
businesses that appropriately address needs for food, clothing,
employment, transportation, etc.
+ Assist veterans with establishing or re-establishing support
systems within their community.
+ Participate in outreach efforts, including street outreach.
+ Act as advocate on behalf of the veterans to improve access to
needed community services.
+ Demonstrate empathy and flexibility in responding to
participants' needs and requests.
+ Coordinates case conferences with residents, consults with
service team, monitors progress of clients on case plan, assists
clients to meet the agreed upon goals.
+ Practice, conduct curriculum including, Life Skills groups, money
management, parenting classes and communication improvement
+ Coordinate and partner with community resources to promote the
well being of the veterans (i.e. WestCare, Fresno County, VA, Vet
Center, FMCoC) Develop and maintain working knowledge of available
community resources and act as liaison.
+ Assist participants in locating or maintaining permanent
+ Completion of home visits and housing inspections as needed.
Maintains contact with landlords to provide ongoing support.
+ Complete documentation of services on appropriate, county
specific forms per policy and procedure guidelines.
+ Maintain client files according to company policy and contract
+ Will receive referrals from community partner case managers,
outreach workers, and concerned family and friends.
+ Coordination of various services throughout several agencies.
+ Establishes and maintains working relationships with employers,
industry organizations, and public agencies to source job openings
and secure employment and vocational training opportunities for
+ Work with Educator to refer clients to specialized services, such
as, job seeking skills training, job placement, vocational schools,
welfare-to-work services, Compensated Work Therapy (CWT) program,
work rehabilitation programs, etc.
+ Complete documentation of services on provided forms in a timely
+ Conduct outreach activities in the community, including street
+ Assist other WestCare staff as needed in a collaborative manner
to promote cooperation and portray a professional image to the
community. Promote "SJVV" into the veteran community through
various resources such as public speaking, websites, articles,
emails, and personal networking
+ Embrace and embody the mission, vision, guiding principles,
clinical vision and goals of WestCare Foundation.
+ Ability to work collaboratively with others in a manner that is
pleasant and professional.
+ Ability to work well in a team environment.
+ One (1) year experience in case management.
+ Ability to exercise good judgment and discretion.
+ Ability to operate and document in Microsoft Word, Excel and
Outlook program formats.
+ Ability to respond as needed to crisis situations in an efficient
+ Ability to complete work tasks within scheduled work hours.
+ Demonstrated ability to work with the underserved populations
+ Veteran and/or military experience preferred
+ Strong written and verbal skills.
+ Valid drivers license and ability to operate motor vehicle.
+ Must be able to pass a fingerprint clearance, background check,
including criminal history, personal references, employment, and
+ Must have own transportation to carry out job duties and
responsibilities. The vehicle must meet legal requirements
(insured, registered, etc.).
+ Willing to seek out new work projects and contribute ideas and
efforts to the constant improvement of WestCare services.
+ AA Degree is required; and
+ Graduation from an accredited four-year college with a degree in
Psychology, Social Work, Rehabilitation Counseling or a related
field is preferred.
+ Work is performed primarily in an office setting, as well as
+ Some travel is required; and
+ Some outdoor activities may be required.
Essential Physical Demands of the Job
The employee must be able to perform the following essential duties
and activities with or without accommodation:
+ Requires mobility and physical activity: Having an adequate range
of body motion and mobility to work in an office, residential, or
outdoor environment including standing and walking (even and uneven
surfaces), sitting for extended periods of time, bending, twisting,
reaching, balancing, occasional lifting and carrying of up to 30
pounds. Use of computer and telephone systems is required which
includes coordination of eye and hand, and fine manipulation by the
hands (typing, writing, and working with files).Requires the
ability to defend oneself and clients in physically abusive
situations through the use of approved physical de-escalation
+ Requires talking: Expressing or exchanging ideas by means of the
spoken word. Talking is required to impart oral information to
employees, veterans, and the public, and in those activities in
which the employee is required to convey detailed or important
spoken instructions to others accurately, loudly, or quickly.
+ Requires hearing: Hearing is required to receive and communicate
detailed information through oral communication.
+ Requires seeing: Clarity of vision at 20 inches or less and at
distance. This factor is required to observe client behavior and
activities in and out of the facility.
+ The normal work routine involves exposure to human blood, body
fluids or tissues. Appropriate personal protective equipment will
be readily available to every employee and safety training is
Keywords: WestCare Foundation, Fresno , Entry Veteran Advocate, Other , Fresno, California
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