Member frontline
Company: Sam's Club
Location: Fresno
Posted on: June 22, 2022
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Job Description:
Position Summary Want to make a lot of peoples day? Our Member
Frontline Cashier Associates are the heart of our front end. You
play a major role in how our members feel in the club and when they
leave. You might be the first, last, and sometimes only associate
that our members interact with. Thats why its so important to
smile, greet, and thank each and every one. We are looking for
friendly faces to run registers and support our members through the
self-checkout experience The pace can be really fast, especially in
the evenings, on weekends, and during a holiday season. There are
times when you have to juggle several tasks in a short amount of
time while helping members: scanning items, processing payments,
and maintaining a clean areayou get the idea Its hard work, but our
cashiers find it rewarding, especially since theyre a part of a
large team with a common goal: happy, satisfied members. You will
sweep us off our feet if: You thrive in fast-paced environments
Youre a multi-tasker at heart You keep member satisfaction as your
top priority You can stand for long periods of time while assisting
members quickly and accurately Youre a problem solver who tackles
obstacles head-on to ensure each task is completed with excellence
You will make an impact by: Maintaining a positive attitude by
smiling, greeting and thanking members Providing exceptional
customer service to members across the club as needed, answering
any questions they may have Maintaining a clean, neat, and
member-ready area The member frontline cashier is a great way to
start a fulfilling career at Sams Club. Apply now The above
information has been designed to indicate the general nature and
level of work performed in the role. It is not designed to contain
or be interpreted as a comprehensive inventory of all duties,
responsibilities and qualifications required of employees assigned
to this job. The full job description can be made available as part
of the hiring process. What you'll do Communicates and supports
membership by providing information on membership types, programs,
and benefits to current and prospective members; processing
memberships, upgrades, and credit accounts; encouraging membership
renewals; participating in sales and marketing events; completing
and maintaining marketing recaps and other required documentation;
making efforts to meet membership goals; and promoting the value of
Sam's Club products and services. Ensures area of responsibility is
maintained in accordance with Company policies and procedures by
properly handling returns; zoning the area; arranging and
organizing merchandise; and identifying shrink and damages.
Provides member service by acknowledging the member and identifying
member needs; assisting members with purchasing decisions; locating
merchandise; resolving member issues and concerns; promoting Sam's
Club products and services; providing guidance and support to
members regarding member self-service technology; processing member
purchases; assisting members with payments according to company
policies and procedures for different membership and payment types;
assisting members with transactions utilizing belted registers.
Complies with company policies, procedures, and standards of ethics
and integrity by implementing related action plans; using the Open
Door Policy; and applying these in executing business processes and
practices. Completes work assignments and priorities by using
policies, data, and resources; collaborating with managers,
co-workers, customers, and other business partners; identifying
priorities, deadlines, and expectations; carrying out tasks;
communicating progress and information; determining and
recommending ways to address improvement opportunities; and
adapting to and learning from change, difficulties, and feedback.
Minimum Qualifications Outlined below are the required minimum
qualifications for this position. If none are listed, there are no
minimum qualifications. Preferred Qualifications Outlined below are
the optional preferred qualifications for this position. If none
are listed, there are no preferred qualifications. Customer
Service, Retail experience including operating front end equipment
(for example, cash register), Working with mobile retail
applications Primary Location 7663 N BLACKSTONE AVE, FRESNO, CA
93720-4306, United States of America
Keywords: Sam's Club, Fresno , Member frontline, Other , Fresno, California
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