Room Service Server, Tenaya Lodge at Yosemite

• Answer room service phones and take orders from guests while providing excellent customer service.
• Accurately enters orders into point-of-sale system so that kitchen staff can prepare food and bar staff can prepare drinks.
• Prepare foodservice orders and deliver to guests at their room, spa, or pool in a timely manner.
• Serves alcohol beverages responsibly, requests identification, and adheres to all alcohol service policies and procedures.
• Connect with guests after their order has been delivered to ensure the meal and beverage met their satisfaction.
• Monitor and clear the room hallway for used dishes.
• Performs opening, closing, cleaning, and side work duties, as assigned.
• Ensures all equipment and workspaces are clean, sanitized, organized, and working properly.Qualifications
  • At least one year s experience as a server in a high-volume environment.
  • Experience in cash handling and credit card processing preferred.
  • Previous experience with a point-of-sale system in service or hospitality environment preferred.Physical Requirements
    • Constant standing, walking, bending, reaching, and repetitive motions.
    • Ability to lift, balance and move large food trays, weighing up to 35 lbs.
    • Ability to lift up to 35 pounds for set-up, service, and clean-up.
    • Ability to stand or walk for entire length of shift; may include walking up and downstairs.Who We AreAt Delaware North, you ll love where you work, who you work with, and how your day unfolds. Whether it s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer. Associated topics: aide, cleaning, house, housekeeping, houseperson, planchador de lavanderia, pool attendant, servidor de lavanderfa, white, wyndham

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