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Telephone Collector

Company: Grant Mercantile
Location: Oakhurst
Posted on: November 19, 2021

Job Description:

Telephone Collector Telephone Collector Entry level position for Oakhurst and Clovis locations. Full-time with benefits, Spanish is a plus. Requires applicants with great telephone communication skills, responsible, dependable and the ability to multitask. High school Diploma or GED required. We strongly encourage the COVID vaccine and will request proof of vaccination. All unvaccinated employees are required to wear a mask Grant Mercantile Agency's Philosophy GMA takes great pride in providing superior service and exceptional recoveries. Our consistent work ethic and innovative collection services have earned us an excellent reputation for our professionalism, courtesy and positive public relations. GMA's collectors are trained to assist debtors as counselors and advisors. Our goal is to help our debtors repay their debts as quickly as possible. By using a positive collection approach, our debtors are allowed to maintain their sense of pride. This philosophy helps preserve good will and positive public relations. By treating others as they would like to be treated, our collectors are highly effective. This commitment to superior customer service extends to all facets of our business and is largely responsible for GMA's perennial success. Because GMA's clients enjoy more freedom to interact with our management and staff, they enjoy a greater degree of control and influence over the collection process. This allows more opportunities for our clients to access custom solutions that conform to their specific needs. Over the years, GMA's management and staff have been recognized by their peers and trade organizations for their academic achievements, dedicated service and contributions to our industry. In addition to our high performance standards, commitment to excellence, professionalism, ethics and integrity, you can be assured that GMA maintains strict compliance with all local, state and federal regulations, including those contained in the California Civil Code, the Robbins-Rosenthal Fair Debt Collection Practices Act, the Federal Fair Debt Collection Practices Act (FDCPA), the Federal Fair Credit Billing Act (FCBA) and the Federal Fair Credit Reporting Act (FCRA), to name a few.
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Keywords: Grant Mercantile, Fresno , Telephone Collector, Other , Oakhurst, California

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