Customer Support Representative

Company: RHA
Location: Fresno
Posted on: June 6, 2021

Job Description:

Customer Support Representative

Part time, 20 hours per week

The part-time Customer Support Representative (CSR) will provide excellent customer service via outbound telephone and email, performing customer surveys for the Energy Savings Assistance program.

Ideal candidate will have:

• High school diploma or equivalent.
• One year experience as a customer service representative or performing general office duties.
• Excellent customer relation skills and the ability to handle difficult customers.
• Be able to work independently and follow instruction with minimal supervision.
• Computer and data entry experience.
• Able to use telephone and wear headset.

What you can expect from RHA:

• Respectful, passionate employee culture dedicated to improving the lives of others
• A collaborative team who support each other and give you the tools and resources you need to succeed
• Competitive paid time off to balance the demands of life
• Company paid medical benefits
• Secure, successful company that is celebrating 40 years in business

Who is RHA?

For 40 years, RHA has delivered innovative, impactful programs with expansive reach into California's hard to serve communities, and has helped over 1,000,000 residents and small businesses conserve resources.

WHY IT IS EASY TO FEEL PASSIONATE ABOUT OUR WORK:

Our Vision - Connecting our clients to diverse populations

Our Mission - working together to improve lives by delivering socially responsible solutions.

Our Values - PA2CT

Proactive

Adaptable/Accountable

Committed

Team

Our Motto - Doing whatever it takes

Richard Heath & Associates is an equal opportunity employer committed to a diverse workforce

Employment at Richard Heath & Associates is contingent upon passing all required clearances of the position, which may include but not limited to: criminal history, driving record, employment verification, and drug testing.

Thank you for considering to join our team! We can't wait to hear from you.

Keywords: RHA, Fresno , Customer Support Representative, Other , Fresno, California