IT Senior Support - Yosemite - Accounting & IT

Company: Aramark Corporation
Location: Fresno
Posted on: May 3, 2021

Job Description:

Overview

Aramark (NYSE: ARMK) proudly serves the world's leading educational institutions, Fortune 500 companies, world champion sports teams, prominent healthcare providers, iconic destinations and cultural attractions, and numerous municipalities in 19 countries around the world. We deliver innovative experiences and services in food, facilities management and uniforms to millions of people every day. We strive to create a better world by making a positive impact on people and the planet, including commitments to engage our employees; empower healthy consumers; build local communities; source ethically, inclusively and responsibly; operate efficiently and reduce waste. Aramark is recognized as a Best Place to Work by the Human Rights Campaign (LGBTQ+), DiversityInc, Equal Employment Publications and the Disability Equality Index. Learn more about working here at www.aramark.com/careers or connect with us on Facebook, Instagram and Twitter.

Description

Job Summary:

This position will support all aspects of Technical Support. This job entails providing software, PC, POS, and Network problem resolution. The candidate will provide technical support for development efforts and manage the POS system. This position functions as an integral part of the IT team in leveraging technology to meet and exceed our customers' expectations and our company's financial goals.

Qualifications

Communication

• Excellent verbal and written communications skills.
• Proven team workgroup skills.
• Able to address issues and provide detailed information to management for support.

Software Applications

• Experience managing, administering, supporting Micros POS System, Client Server and Stand Alone applications
• Competence with Microsoft Office including Word, PowerPoint, Excel and Project.
• Training for Aramark applications can be provided.

Technical

• Software technical support experience or training.
• Windows 7 training and/or experience.
• Supporting the Micros POS system on a daily basis.
• Great troubleshooting skills.
• General TCP/IP networking knowledge, and LAN skills.

Required Qualifications

• Experience in technical problem resolution, integration, support and training. 2 Year technical degree is desired but not required.
• Experience with Micros POS systems is desired.
• Candidate should possess experience with Windows 7, TCP/IP, and Web and Network LAN based systems.
• Good working knowledge of PC Hardware and related peripheral integration required.
• Experience in supporting a large (greater than 20) user base is required.
• Experience in Windows operating systems.
• Past experience with application support and installation is desired.

Education Level

Associates Degree or Experience Equivalent

Keywords: Aramark Corporation, Fresno , IT Senior Support - Yosemite - Accounting & IT, Other , Fresno, California