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Assistant Food Service Operations Manager

Company: SSA Group, LLC
Location: Fresno
Posted on: May 3, 2021

Job Description:

ASSISTANT FOOD SERVICE OPERATIONS MANAGERReporting RelationshipThe Assistant Food Service Operations Manager reports directly to the Food Service Operations Manager and General Manager (as applicable).ResponsibilitiesPerform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.Support implementation of operational systems, processes and policies in support of organizations mission, business needs, client & SSA expectations.Assumes a supportive and strategic role in upcoming season planning for food concepts, equipment needs and operational excellence.Supports department financial forecasts as necessary, information flow and management, business processes and organization planning. Supports oversight of merchandising for consistency, impulse sales, and driving per cap.Oversee food service training and orientation of all staff according to the onsite handbook and set expectations by your guidance.Ensure SSAfety training(s) completed with all staff upon hire.Fulfill guest's needs quickly and efficiently as well as resolve complaints effectively.Maintains quality and facility cleanliness.Progressively document and discipline employees to promote better work performances compliant to the company policies and procedures.Maintain a clean, safe and organized work environment for all employees and guests.Supportive role in the responsibility of the day to day functions of all food services and programs. With specific focus to front of house operations.Support facilitation of the maintenance and repairs of facility and equipment.Maintains a close relationship with the client's staff to ensure a positive working relationship.Ensure overall consistency and high quality across the various operations; plan menus based on such factors as market trends, customer preferences and nutritional considerations.Ensure invoices are given to office team ensuring smooth communication so that all vendors are paid within terms.Supports management of all operational functions of the Food Department.Supports management of payroll and controllable profit within established guidelines. Meet payroll budget percent expectations by being strategic with coverage, on-call shifts, etc.Manage employees in accordance with State and Federal labor laws.Schedule appropriate staff levels in accordance with budget and business forecast.Perform other tasks as deemed necessary.Maintain a clean, safe and organized work environment.Uphold and demonstrate a complete understanding of company policies and procedures.Job RequirementsStrong interpersonal and communication skills, including the ability to articulate to our client, General Manager and HQ personnel.Proven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.Exceptional problem solving/decision making skills combined with the ability to be organized.Demonstrates financial management, merchandising, analytical, planning and leadership skills.Demonstrates the ability to remain flexible in a fast-paced environment.Computer knowledge and skill level for basic office functions.Physical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.Ability to work varied hours/days, including nights, weekends and holidays, as needed.Previous ExperienceTwo years operations management experience dependent on sales, more years experience may be applicable.ServSafe or Food Handling Certified.All education backgrounds eligible, must be 18 or older.This is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. The General Manager reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments)SSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.All California Residents: By clicking the 'APPLY NOW' button and submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice ('Notice'). The English Notice is linked here, and the Spanish Notice is linked here. San Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the 'Fair Chance Ordinance - Know Your Rights' document linked here for more information. By clicking the 'APPLY NOW' button and submitting your job application, you agree you have reviewed the 'Fair Chance Ordinance - Know Your Rights' document.

Keywords: SSA Group, LLC, Fresno , Assistant Food Service Operations Manager, Other , Fresno, California

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