Order Entry Specialist

Company: Aerotek
Location: Fresno
Posted on: February 25, 2021

Job Description:

Description:Essential Functions:Under the supervision of the Customer Service Supervisor, the Customer Service Representative provides support to customers and sales department by performing the following duties. Provides the best quality experience with courtesy and professional attitude to maintain customer satisfaction. Assists customers via telephone, email or fax regarding product availability, etc. Correctly enters customer orders into the system. Transmits or emails Bills of Lading and pick tickets of customer orders to warehouses for shipping. Notifies customers when back orders will be available. Communicates with purchasing and production regarding low inventories and product needs for customer shipments. Tracks orders for timely shipments and customer pickups. Keeps order desk price books updated for customer pricing. Reviews pricing and generates customer invoices. Other duties as assigned.Work off a Que email order system. must assign orders to a warehouse and follow up with client when it is complete. Minimum Work Experience Required / Preferred: 2 years of previous order desk/customer service experience required. 3-5 year of previous order desk/customer service experience is strongly preferred.Skills:Call center, Csr, Service, Order entry, data entry, logistics, bill of lading, email, phone etiquette, Inbound call, Microsoft officeTop Skills Details:Data Entryattention to detailAdditional Skills & Qualifications:Minimum Education, Experience, Skills and Training: Associates degree preferred. Ability to read, comprehend instructions and memos in English; Ability to carry out detailed written and verbal instructions Intermediate knowledge in Word, Excel and Outlook and the ability and willingness to learn new software applications Self- motivated with the ability to handle multiple tasks accurately and meet deadline in a fast paced environment Ability to build relationships and work well in a team- based environment Strong customer orientationExperience Level:Entry Level About Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Fresno , Order Entry Specialist, Other , Fresno, California