Order Entry Specialist
Company: Aerotek
Location: Fresno
Posted on: February 25, 2021
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Job Description:
Description:Essential Functions:Under the supervision of the
Customer Service Supervisor, the Customer Service Representative
provides support to customers and sales department by performing
the following duties. Provides the best quality experience with
courtesy and professional attitude to maintain customer
satisfaction. Assists customers via telephone, email or fax
regarding product availability, etc. Correctly enters customer
orders into the system. Transmits or emails Bills of Lading and
pick tickets of customer orders to warehouses for shipping.
Notifies customers when back orders will be available. Communicates
with purchasing and production regarding low inventories and
product needs for customer shipments. Tracks orders for timely
shipments and customer pickups. Keeps order desk price books
updated for customer pricing. Reviews pricing and generates
customer invoices. Other duties as assigned.Work off a Que email
order system. must assign orders to a warehouse and follow up with
client when it is complete. Minimum Work Experience Required /
Preferred: 2 years of previous order desk/customer service
experience required. 3-5 year of previous order desk/customer
service experience is strongly preferred.Skills:Call center, Csr,
Service, Order entry, data entry, logistics, bill of lading, email,
phone etiquette, Inbound call, Microsoft officeTop Skills
Details:Data Entryattention to detailAdditional Skills &
Qualifications:Minimum Education, Experience, Skills and Training:
Associates degree preferred. Ability to read, comprehend
instructions and memos in English; Ability to carry out detailed
written and verbal instructions Intermediate knowledge in Word,
Excel and Outlook and the ability and willingness to learn new
software applications Self- motivated with the ability to handle
multiple tasks accurately and meet deadline in a fast paced
environment Ability to build relationships and work well in a team-
based environment Strong customer orientationExperience Level:Entry
Level About Aerotek:We know that a company's success starts with
its employees. We also know that an individual's success starts
with the right career opportunity. As a Best of Staffing Client and
Talent leader, Aerotek's people-focused approach yields competitive
advantage for our clients and rewarding careers for our contract
employees. Since 1983, Aerotek has grown to become a leader in
recruiting and staffing services. With more than 250 non-franchised
offices, Aerotek's 8,000 internal employees serve more than 300,000
contract employees and 18,000 clients every year. Aerotek is an
Allegis Group company, the global leader in talent solutions. Learn
more at Aerotek.com.The company is an equal opportunity employer
and will consider all applications without regards to race, sex,
age, color, religion, national origin, veteran status, disability,
sexual orientation, gender identity, genetic information or any
characteristic protected by law.
Keywords: Aerotek, Fresno , Order Entry Specialist, Other , Fresno, California
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