Social Service Coordinator
Company: KIND
Location: Fresno
Posted on: January 13, 2021
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Job Description:
About KIND Kids in Need of Defense (KIND) is a global leader in
the protection of unaccompanied refugee and migrant children.
Launched in 2008, KIND champions a world in which every child's
rights and well-being are protected throughout their journey to
safety. KIND has provided over 19,000 children with high quality
representation in their immigration proceedings by training more
than 41,000 attorneys and cultivating partnerships with over 600
law firms, corporate legal departments, law schools, and bar
associations across the country. KIND's social services program
ensures that migrant and refugee children - who have often endured
trauma - receive counseling, educational support, medical care and
other comprehensive services. To address the root causes of child
migration from Central America and strengthen protection of
unaccompanied children, KIND advocates for policy changes and
educates lawmakers, the media, and the broader public on the
conditions that drive these children to flee their home countries.
KIND supports children returning to their home countries by
connecting them to essential support services and sponsors
gender-based violence prevention programs in Central America to
protect children in countries of origin and transit. KIND is also
building upon its expertise in the protection of unaccompanied
children to encourage the development of pro bono initiatives
across Europe in partnership with European NGOs. Position
Description: KIND seeks a Social Services Coordinator will be
responsible for working with KIND's child clients and their
families to identify needs and gaps in services, and assist
families in accessing services related to education, health, mental
health, housing, mediation, childcare, and more. In addition, the
Social Services Coordinator will provide leadership in establishing
and sustaining relationships with local and state social services
partners. The Social Services Coordinator will work with clients
living in the field office service area and may support clients
living in additional geographical areas as needed. The ideal
candidate will have experience working with and within immigrant
communities in the US, will have substantive knowledge of the
challenges and limitations in accessing public services. In
addition to strong linguistic competency and fluency in Spanish
and/or other languages, the Social Services Coordinator will have a
high level of intercultural responsiveness, sensitivity and
awareness; and cross-cultural communication skills. Essential
Functions: Responsibilities of the Social Services Coordinator will
include, but will not be limited to, the following: Develop and
maintain a knowledge base of social services available to clients
in assigned work areas. Develop relationships with community
coalitions in areas of high client concentration. Establish working
relationships and partnerships with local service providers and
administrators in each service area to enhance the referral
process. Conduct assessments of referred clients, including the
larger context in which the child is living, identifying needs,
barriers and safety concerns. Track and distribute various
donations given to the office to clients in need. Maintain
documentation regarding attempts to access services, and service
delivery. Track and report client data, outreach actions and
outcomes, and general information for program evaluation,
performance quality, and development purposes. Complete referrals
to services, assist families in completing intake requirements for
these services and follow up as necessary. Assist KIND legal staff
on working with families in crisis and transition. Work with other
KIND Social Services Coordinators nationally to develop best
practices, protocols, and provide training and support on relevant
topics for KIND staff. Conduct trainings to support pro bono
attorneys. Conduct trainings for community social providers. Work
closely with other legal services providers, law firms,
corporations, and law schools in Maryland to identify and support
resource-sharing amongst these partner agencies. Qualifications and
Requirements: Master's degree in Social Work or advanced degree in
related field, preferably in social work, or counseling. Bachelor's
degree in social work or related field plus 3 years of relevant
work experience in areas of increased responsibility will be
considered on a case-by-case basis in lieu of advanced degree.
Advanced fluency in English and Spanish, spoken and written,
required. Two to three years of experience working with children,
preferably unaccompanied minors, immigrant and refugee children, or
experience working with survivors of abuse, human trafficking,
and/or other trauma. Ability to work collaboratively, and
preferably, prior experience working with attorneys, law firms,
an/or other legal service providers. A strong record of
intercultural responsiveness, sensitivity and awareness, and
cross-cultural communication skills. Experience working with a
diverse team of social service providers and advocating on behalf
of clients. Ability to verbalize and implement therapeutic-focused
strategies for children/families. Ability to effectively conduct
trainings to diverse audiences in person and virtually, including
attorney trainings and diverse presentations for child clients.
Familiarity or ability to work with adult immigrant caretakers, or
training in trauma-informed parenting. Manage, create and oversee
various events that aim towards bringing resources and services to
child clients. Network with local coalitions to establish strong
relationships to allow for cross referrals. Supervisory
Responsibilities Interns including MSW-level students, and
volunteers Travel KIND's Fresno office is located in Fresno. Public
transportation to the office is available as well as paid parking
options. This position may require some travel, but not regular
travel. Salary: $60K DOE Physical Demands and Work Environment
Ability to work within an office environment and have regular
interaction via telephone, videoconference, IM, and email with
KIND's team. Work is generally performed within the office
environment and includes phone and in person contact with clients.
Application Instructions: Please be advised that a resume, cover
letter and writing sample will need to be submitted along with your
application in order to be considered for the desired role.
Applications that do not contain all of the above-listed required
materials will not be considered. Applications should be submitted
as soon as possible and will be considered on a rolling basis until
the position is filled. KIND has an organization wide commitment to
diversity, equity and inclusion. We strive to create a work
environment where everyone has a sense of belonging. Individuals
from historically underrepresented or underserved communities are
strongly encouraged to apply. Employment Type: Full Time Years
Experience: 1 - 3 years Bonus/Commission: No
Keywords: KIND, Fresno , Social Service Coordinator, Other , Fresno, California
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