Medical Scheduler

Company: Aerotek
Location: Fresno
Posted on: January 12, 2021

Job Description:

Description:Position Summary:This position is responsible for greeting, scheduling and directing patients. Performs vital patient advocacy role as firstline of contact to patients, families, physicians and community. Serves as a liaison between the patients and the medicalsupport staff, ensuring needs are communicated and met with a high priority on service and quality care. Duties andassignments may vary as determined by the Clinical Supervisor.1. Greets patients, visitors, and staff, in a prompt, courteous and professionalmanner.2. Receives and manages incoming telephone calls in a courteous andprofessional manner.3. Schedule appointments for assigned Physicians, as well as other UACC Physiciansas needed. Reschedule patients as needed.4. Mail New Patient information and confirm new patient appointment with patient.5. Enter patient demographics into computer system when scheduling appointment and updateas needed. Registration, insurance verification, acquisition of referrals andpre-authorizations.6. Re-schedule Radiology and Ultrasound appointments.7. Answer patient questions as needed. Refer calls to clinical staff ifappropriate.8. Work with receptionist/MA in scheduling appointments/procedures to ensure thatPhysician has amount of activity that s/he requires.9. Assist with patient check-in and check-out as needed.10. All messages are to be taken and then forwarded to the appropriate party in a timely manner.11. Contact patients by mail or phone to reschedule appointments when there are changes tophysician schedule. Ensure bump list is reviewed and addressed.Additional Skills & Qualifications:High school degree or equivalent required; some college preferredMin. 1 year experience, preferably in medical environmentComputer familiarityExcellent verbal and written English communication skillsBilingual (English/Spanish) preferredAbility to manage and prioritize multiple tasksAbility to calmly and professionally deal with diverse populationAbility to work independently with minimal supervisionHighly organizedCustomer service orientedKnowledge of medical terminology a plusAbout Aerotek:We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing-- Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Keywords: Aerotek, Fresno , Medical Scheduler, Other , Fresno, California