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Program Support Assistant

Company: Department of Veterans Affairs
Location: Fresno
Posted on: October 14, 2020

Job Description:

* VideosVideos* DutiesHelpDutiesSummaryThe Program Support Assistant (Credentialing Specialist) is assigned to the Credentialing and Privileging Office, which is under the Chief of Staff at a VA Medical Center (VAMC) and is responsible for providing administrative and technical direction and support to the credentialing operations. The Credentialing Specialist is aligned to and supervised by the Credentialing and Privileging (C&P) Manager.Learn more about this agencyResponsibilitiesMajor duties include but are not limited to the following:* Credentialing Specialist has continuing responsibility for specialized duties toaccomplish the mission and function of the credentials program at the VAMC.* Serves as subject matter expert (SME) in the field of credentialing.* Assists C&P Manager or Analyst in drafting local credentialing procedures for LIP andNon-LIPs.* Receives and reviews correspondence and communications for thecredentials function and determines which items require immediate attention and whichare confidential in nature.* Manages provider applications (initial) for Non-LIPs credentialing within the VAMC.* Upon receipt of individual credentials' files for review, Credentialing Specialist ensures primary sourceverification to include, but not limited to, state licenses, certifications, and requiredcertifications.* Assures application packages and other documents meet technical requirements perspecialty of provider and assures application folder and database account (VetPro orother internal databases and spreadsheets) meet technical requirements.* Conducts final appointment into the VetPro database, after thoroughly researching,analyzing and validating all data, information, documents and signature authorities.* Develops and provides routine and special reports as requested by the C&PManager/Analyst.* Consistently communicates and treats internal and external customers in a courteous, tactful, andrespectful manner.* Credentialing Specialist holds the credit card and is responsible for maintaining records,reconciling monthly charge statements and verifying legitimacy of requests for NPDBSingle and CQ enrollments/ renewals, licensure verification (if applicable), NationalStudent Clearing House, Work Number and certifications (if applicable).* The incumbent is responsible for compliance with all purchase card requirementsincluding reconciling transactions and resolving discrepancies with Fiscal Service.Incumbent is an authorized user of the Government Purchase Card.Work Schedule: Monday-Friday; 8:00am-4:30pm Full TimeTelework: AvailableVirtual: This is not a virtual position.Position Description/PD#: Program Support Assistant/PD99868ARelocation/Recruitment Incentives: Not AuthorizedFinancial Disclosure Report: Not requiredTravel RequiredNot requiredSupervisory statusNoPromotion PotentialNone* Job family (Series)0303 Miscellaneous Clerk And AssistantSimilar jobs* Assistants, Office* Office Assistants* RequirementsHelpRequirementsConditions of Employment* You must be a U.S. Citizen to apply for this job* Designated and/or random drug testing may be required* Selective Service Registration is required for males born after 12/31/1959* You may be required to serve a probationary period* Subject to background/security investigation* Selected applicants will be required to complete an online onboarding processQualificationsTo qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/23/2020.Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-07 position you must have served 52 weeks at the GS-06. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade.Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.You may qualify based on your experience as described below:* Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Providing administrative and technical direction and support to credentialing operations. Obtaining Primary Source Verification (PSV) from entities such as the National Practitioner Data Bank (NPDB), state licensing agencies, specialty certification boards, universities, DoD and other healthcare facilities. Utilizing organization credit card to make purchases ensuring funds are available and payments are reconciled timely.You will be rated on the following Competencies for this position:* Clerical* Computer Skills* Control of Funds* Oral Communication* Technical Competence* Technical CredibilityExperience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.Physical Requirements: The work is mostly sedentary. Occasionally, light physical effort may be required, suchas that involved with walking, stair climbing, and carrying of light office items. The work is performed in an office setting which require normal safety precautions typical for offices and meeting rooms. The work area is adequately lighted, heated, andventilated.For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.EducationThere is no educational substitution at this grade level.Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Keywords: Department of Veterans Affairs, Fresno , Program Support Assistant, Other , Fresno, California

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