AMERICAN CRUISE LINES, 741 BOSTON POST RD SUITE 200, GUILFORD,
CT, UNITED STATES American Cruise Lines (ACL), the largest USA
flagged cruise line in the United States, is looking to add Cruise
Directors to our shipboard team as we gear up for our 2021 season.
ACL only operates within the USA. We have no more than 200
passenger vessels that create a one of a kind small ship
experience. With newly constructed vessels being added to our
fleet, we are now accepting applications for our shipboard
management positions for our 2021 season!
The Cruise Director is the most visible advocate for guests and
is responsible for creating a fun atmosphere on board while
engaging guests at all times through a series of activities, shows,
events, presentations and socializing throughout the cruise. The
Cruise Director manages the entertainment, presentations,
activities, events and communications on board. This leadership
role requires an energetic, creative, talented individual with
previous cruise/resort experience, extraordinarily polished
presentation skills, collaborative approach, team spirit, and a
passion for guest satisfaction. t
Responsibilities Schedule and execute engaging entertainment,
enrichment and activity programs that enhance and elevate the guest
Effectively communicate to guests via the shipboard daily
program, television, stage, public address system and one-on-one
interaction and socialization.
Socialize with guests at every opportunity including, but not
limited to, meal times and cocktail hour.
Greet guests as they depart for and return from shore
Make daily Noon announcement/update; make every effort to make
all PA announcements as the “voice” of the cruise.
Meet with Excursions Director, Guest Speakers, Guest Instructors
and Resident Entertainers at the start of every cruise to review
Create the daily Ship To Shore
Host Officer Introduction and Excursion Briefing.
Assist in the delivery of the Safety Briefing with the
Ensure lounges are prepared for activities, events,
presentations and shows (lounge configuration, A/V requirements,
Confirm entertainers 48-hours in advance; assist entertainers
and onboard speakers A/V needs.
Create and update bulletin board daily.
Work with Excursions Director to prepare folders and materials
for turnaround day.
Act as company representative at pre-cruise hotels on turnaround
Promote onboard sales and brand loyalty by hosting re-booking
Communicate and report regularly to the Home Office as to the
status of the cruise, guest issues and recovery, and the
evaluations of Guest Speakers, Instructors and Entertainers.
Qualifications Previous experience required. Cruise ship
experience preferred, but candidates with upscale hotel/resort
experience will be considered.
Extremely polished speaking/presentation skills required.
Strong critical thinking skills required.
Must possess a strong sense of production and presentation.
Basic knowledge of audio/visual equipment required.
Must be enthusiastic, outgoing, confident and have a can-do
attitude at all times.
Excellent time management and attention to detail.
About Our Company: American Cruise Lines operates the newest and
largest fleet of cruise ships in the United States, 3 of which are
on the Mississippi River. The America and the Queen of the
Mississippi are modern paddlewheelers reminiscent of steamboats
from a bygone era, while the American Song is a brand new riverboat
with contemporary décor. We offer a number of shipboard positions
which provide the opportunity to cruise the most captivating
destinations in the country including the East Coast, Mississippi
River, Pacific Northwest, and Alaska. Take advantage of this
opportunity to join a thriving company with over 30 years of
experience. Create lasting memories on board, while exploring the
beauty of America’s waterways.
Due to the U.S. Coast Guard regulations we are only able to hire
American citizens or those who hold a valid Green Card
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