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Technical Documentation Specialist

Company: Global Channel Management, Inc.
Location: Fresno
Posted on: October 11, 2018

Job Description:

Technical Documentation Specialist needs Degree in Computer Science, English, Technical Writing or related subject. Technical Documentation Specialist requires: Minimum of 3 years of related experience. Experience authoring technical publications for highly technical and complex products. Experience working with complex network products, video delivery products, and/or software for technical audiences is preferred. Must have experience with Structured FrameMaker (DITA). Experience with other tools used in this environment, including Acrobat Professional, Adobe Creative Suite, Word, Excel, DITA, SVN, JIRA is helpful. Must have experience collaborating with other users in a content management system. Experience working on a dispersed, multi-cultural team helpful. Experience writing in an agile development environment is a plus. technical and engineering-based company Technical Documentation Specialist duties: Write user and technical documentation for process automation products, including user guides for technical audiences, online help, Release Notes, and Product Specifications. Work independently on a project basis, interacting with developers, testers, project managers, support staff, and other SMEs. Conduct interviews with various technical subject matter experts to gather information. Research and translate technical information into user-oriented information for non-technical and technical audiences. Publish user documentation in a variety of online and printed formats.

Keywords: Global Channel Management, Inc., Fresno , Technical Documentation Specialist, IT / Software / Systems , Fresno, California

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