Technology Operations Specialist, Tenaya at Yosemi
Company: Delaware North
Location: Fish Camp
Posted on: May 25, 2023
|
|
Job Description:
*The Opportunity*Delaware North is hiring for a Technology
Operations Specialist to join our team at Tenaya Lodge in Fish
Camp, California. This position will provide on-site IT support to
all of Delaware North's properties within Tenaya Lodge, in addition
to providing level 1 remote support for the West Region. Minimum -
Anticipated Maximum Salary: $64480 - $69650 / yearThe advertised
pay range represents what we believe at the time of this job
posting that we would be willing to pay for this position. Only in
special circumstances, where a candidate has education, training,
or experience that far exceeds the requirements for the position,
would we consider paying higher than the stated range. Information
on our comprehensive benefits package can be found at
https://careers.delawarenorth.com/whatweoffer. At Delaware North,
we care about our team member's personal and professional journeys.
These are just some of the benefits we offer: * Health, dental, and
vision insurance * 401(k) with company match * Performance bonuses
* Paid vacation days and holidays * Paid parental bonding leave *
Tuition and/or professional certification reimbursement * Generous
friends-and-family discounts at many of our hotels and resorts
*Responsibilities* * Maintained procedural and organizational
documentation, creating, responding to, and updating help desk
tickets and system access requests in ServiceNow. Utilizing IT
tools such as Confluence for team collaboration and change
management. * Provide IT Support for the following systems: *
Retail POS system hardware and software; * Property Manager System
support, including interfaces, Citrix, and AWS Servers; * Food &
Beverage POS system hardware and software, including mobile & kiosk
ordering solutions; * Support Windows 10, iOS devices, and onsite
hosted solutions; * Back-of-house workstations and office computers
running various desktop and Citrix applications; * Analog and
IP/VOIP phones; * Network troubleshooting; * Wireless Internet,
including Satellite, Cradle Points, T1s, and Fiber; * Kronos time
clocks and Java-based Time Manager; * Microsoft's Active Directory;
* Cloud-based email and file storage such as Office 365 and
OneDrive; * Miscellaneous hardware and applications from vendors
such as Onity keycard system, HotSOS desktop client and mobile
devices, etc. *Qualifications* * Associate or bachelor's degree
preferred from an accredited college or university in Information
Management, Computer Science, Computer Systems Engineering,
Business Administration, or a related field. * A minimum of 1-3
years of related experience in the implementation, management, and
maintenance of information technology infrastructure and IT
systems, including cloud architectures, server technologies,
communication technologies, LANs, WANs, telephone, voice, video,
and data communication systems. * Any Certification from the
following associations but not limited to Cisco, CompTIA, ITSM,
Microsoft, or PMI. * Ability to travel driving company provided
transportation to additional Delaware North property locations. *
Must be able to lift and carry up to 60 pounds of equipment and or
cartons. *Physical Requirements* * Must be able to lift and carry
up to 60 pounds of equipment or cartons. *Who We Are* Tenaya Lodge
is a 4-diamond resort located just outside the south entrance to
Yosemite National Park. Delaware North owns and operates the AAA
Four Diamond-rated Tenaya Lodge at Yosemite dating back to 2002.
Tenaya is an all-season resort featuring lodge rooms and cottage
rooms, 50 Explorer Cabins, a rich range of recreational activities,
a luxury spa, ample meeting and event space, indoor and outdoor
pools, and five dining venues located on the property. It's located
just two miles from Yosemite National Park. At Delaware North,
you'll love where you work, who you work with, and how your day
unfolds. Whether it's in sporting venues, casinos, airports,
national parks, iconic hotels, or premier restaurants, there's no
telling where your career can ultimately take you. We empower you
to do great work in a company with 100 years of success, stability,
and growth. If you have to drive and enjoy the thrill of making
things happen - share our vision and grow with us.Delaware North
Companies, Incorporated, and its subsidiaries consider applicants
for all positions without regard to race, color, religion, creed,
gender, national origin, age, disability, marital or veteran
status, sexual orientation, or any other legally protected status.
Delaware North is an equal-opportunity employer.Location: Tenaya
Lodge at Yosemite - 1122 Highway 41 Fish Camp,California 93623
United States, Fish Camp, CA 93623Job Type: Full-timePay:
$64,480.00 - $69,650.00 per year
Keywords: Delaware North, Fresno , Technology Operations Specialist, Tenaya at Yosemi, IT / Software / Systems , Fish Camp, California
Click
here to apply!
|