FresnoRecruiter
the smart solution for Fresno jobs

CSR: Wage Increase $11.50-$12.00/hr

Company: Alorica
Location: Fresno
Posted on: September 19, 2018

Job Description:

CSR: Wage Increase $11.50-$12.00/hr New Wage Starting July 28th Starting at $11.50/hr in Training and move to $12.00/hr on Production! GET TO KNOW ALORICA At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. JOB SUMMARY Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Ready to start? Chat with us to begin the process now: ( ) KEY JOB RESPONSIBILITIES Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica, a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them. Simply put, we want to make lives betterone interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step? JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead. You ready? Let's do this. Ready to apply? Start the process right away by chatting with us now ( ) About Alorica: Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Keywords: Alorica, Fresno , CSR: Wage Increase $11.50-$12.00/hr, Human Resources , Fresno, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Human Resources Jobs


Recruiter
Description: Title: Recruiter Location: United States Job Number: 18210877 CTG is seeking a Recruiter for a full-time permanent opportunity. Responsibilities: Manage full cycle recruiting process to meet client (more...)
Company: CTG
Location: Modesto
Posted on: 10/13/2018

Virtual Recruiter - (Full-time)
Description: At Mommy Jobs Online our qualified recruiters will enjoy the freedom and profitability of independent recruiting 1099 while benefiting from the tools, branding and support of a national recruiting work (more...)
Company: recruiter
Location: Fresno
Posted on: 10/13/2018

Stay at home - Customer Service Agents - $15 per hr.
Description: Helping Blind Visually Impaired People With Daily Tasks, Without Leaving Your Home . You don 039 t just want a job, you 039 re seeking an adventure See the world from the comfort of your home office (more...)
Company: Mommy Jobs Online
Location: Fresno
Posted on: 10/15/2018


Property Management - Recruiting
Description: GSF Properties Inc. is looking for skilled and well experienced candidates for all our positions
Company: GSF Properties Inc.
Location: Fresno
Posted on: 10/13/2018

NP/PA outpatient opening 1 hr from Fresno
Description: Family Practice/Primary Care opening in Visalia, California.
Company: GO Staffing
Location: Visalia
Posted on: 10/13/2018

Product Tester (from home) - Part-Time, No Exp Req. $25-$45/hr
Description: American Consumer Panels reg , located at One World Trade Center, 285 Fulton St., Suite 8500 New York, NY, 10007, is looking to fill the position listed below nationwide : br br In-Home Usage Tester (more...)
Company: American Consumer Panels
Location: Delano
Posted on: 10/13/2018

Independent Recruiter
Description: SPEIGNER STAFFING RECRUITING SERVICES Independent Recruiter Company Description Speigner Staffing Recruiting Services, LLC is expanding and thriving in so many directions. That is why we are in need (more...)
Company: Speigner Staffing and Recruiting Services
Location: Fresno
Posted on: 10/15/2018

Nurse Practitioner $55/HR+
Description: Nurse Practitioner 55/HR Family Practice and Occupational Medicine Practice Amazing Physician
Company: CAS Asssoc
Location: Fresno
Posted on: 10/13/2018

Benefit Consultants - Recruiting Reps - PT/FT
Description: Nationwide discount Benefits company is in search of individuals interested in working as Benefit Consultants and
Company: Freedom at Home Team / Ameriplan
Location: Visalia
Posted on: 10/15/2018

Product Tester from Home (Part-time). No Exp. Required, $25-$45/hr.
Description: In-Home Usage Tester Product Tester--from--home Part-timePresently we're recruiting Product Testers from home in several US cities--to expand our private network of In-Home Usage Testers IHUT to (more...)
Company: American Consumer Panels
Location: Ceres
Posted on: 10/15/2018

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Fresno RSS job feeds