FresnoRecruiter Since 2001
the smart solution for Fresno jobs

Call Center / Customer Service Reps

Company: Kelly Services
Location: Fresno
Posted on: July 13, 2019

Job Description:

Job Description

The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.

Job Responsibilities:

Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.

Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.

Refer unresolved customer grievances to designated departments for further investigation.

Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.



Requirements

Previous experience with computer applications, such as MS Outlook or data entry software.

Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

Ability to work independently and manage one's time.

Ability to accurately document and record customer/client information.

High school diploma or GED preferred.

1-2 years customer service related experience required.

Why Kelly®?At Kelly

Services®, we work with the best. Our clients include 95 of the Fortune

100™ companies, and more than 70,000 hiring managers rely on Kelly annually to access

the best talent to drive their business forward. If you only make one career connection today, connect

with Kelly.About

Kelly Services®As a workforce advocate for over 70 years, we are proud to directly employ nearly 500,000 people

around the world and have a role in connecting thousands more with work through our global network of

talent suppliers and partners. Revenue in 2017 was $5.4 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn and Twitter.

Kelly Services is an equal opportunity employer including, but not limited to, Minorities, Females,

Individuals with Disabilities, Protected Veterans, Sexual Orientation, Gender Identity and is

committed to employing a diverse workforce. Equal Employment Opportunity

is The Law.

Keywords: Kelly Services, Fresno , Call Center / Customer Service Reps, Hospitality & Tourism , Fresno, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Multi-Unit Team Leader
Description: Are you a passionate people leader, capable of managing multiple offices Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests H R Block is (more...)
Company: H&R BLOCK
Location: Porterville
Posted on: 07/18/2019

Multi-Unit Team Leader
Description: Are you a passionate people leader, capable of managing multiple offices Do you want to work for six months of the year, and have the remainder of the year free to pursue other interests H R Block is (more...)
Company: H&R BLOCK
Location: Gilroy
Posted on: 07/18/2019

Retail Sales Representative
Description: Overview Are you passionate about pursuing a career with purpose where performance and resilience are rewarded with uncapped incentives Do you thrive in fast-paced, semi-autonomous roles Do you enjoy (more...)
Company: SunRun
Location: Fresno
Posted on: 07/17/2019


Delivery Driver
Description: Delivery Driver California-Fresno More than a job a career. Join our team, and you might wind up in unexpected places. As a Delivery Driver for Graybar in Fresno, CA, you will be a face-to-face contact (more...)
Company: GRAYBAR ELECTRIC CO INC
Location: Fresno
Posted on: 07/17/2019

Tax Professional
Description: br Tax Professional br Seeking experienced seasonal Tax Preparers eager to serve clients with diverse tax needs, generate business growth, and advance their tax knowledge. br We offer competitive (more...)
Company: H&R BLOCK
Location: Fresno
Posted on: 07/17/2019

Retail Remodel Merchandiser SNG NXT #ZR
Description: Do you love retail jobs, but want more flexibility and variety than working set hours in a single location/department SPAR Merchandising and Assembly Inc. SM A could be the right fit for you br (more...)
Company: SPAR Marketing Force, Inc.
Location: Modesto
Posted on: 07/18/2019

Restaurant Associate Line Cook
Description: Restaurant Associate Line CookA fresh approach to work.Line CookWhen you join Panera LLC as a Restaurant Associate Line Cook, you join in our belief that food should not only taste good, but also be good (more...)
Company: Panera Bread
Location: Fresno
Posted on: 07/18/2019

Customer Service Reservationist - Order Entry
Description: Mommy Jobs Online is seeking remote independent contractors to take incoming calls at home. You will
Company: Mommy Jobs OnLine
Location: Fresno
Posted on: 07/17/2019

Work at Home Senior Customer Service Representative Full Time
Description: Are you looking for a challenging role that includes the convenience of working virtually at home Are you a reliable, highly self-motivated individual Do you genuinely care about helping customers (more...)
Company: mommyjobsonline
Location: Turlock
Posted on: 07/18/2019

Catering Coordinator
Description: Catering CoordinatorA fresh approach to work.Catering CoordinatorWhen you join Panera LLC, as a Catering Coordinator, you join in our belief that food should not only taste good, but also be good for (more...)
Company: Panera Bread
Location: Porterville
Posted on: 07/18/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Fresno RSS job feeds