FresnoRecruiter
the smart solution for Fresno jobs

Specialist, Store Protection

Company: Ross Dress for Less
Location: Fresno
Posted on: January 15, 2019

Job Description:

GENERAL PURPOSE: This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy. Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership. Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage. Must embrace Company values and have a mentality to protect the Ross treasure. ESSENTIAL FUNCTIONS: Maintaining Safe and Secure Environments Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers. Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues. Removes clutter and ensures safe, clear egress to emergency exits. Developing Great Teams & Partnerships Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner. Treats all Customers and Associates with respect. Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs. Regular involvement with internal and external partners. May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc. Other duties as assigned to support Loss Prevention initiatives. Personal and Store Brand Represents and supports the Company brand at all times. Maintains a professional appearance, in accordance with Company dress code. Mitigating Theft & Fraud Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior. Gathers theft indicators and uses internal or external intelligence to impact shortage trends. Effectively communicates to Store Leadership and Loss Prevention Leadership. Adheres to Company policy for external theft response. Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working. Minimizing Operational Shortage Increases Store awareness on effective processes to minimize operational shortage. Trains and educates Associates on shortage reduction initiatives. Observes and validates proper checkout procedures for Customers and Associates. COMPETENCIES: Communication Composure Customer Focus Integrity & Trust Drive for Results Listening QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: High School education or equivalent required, AA degree preferred. One year retail supervisor experience or similar training preferred. One year loss prevention/security training preferred. Ability to work effectively in a fast-paced environment. Strong communication skills. Demonstrated ability to build and maintain relationships with the Store team. Excellent Customer service skills. Proven ability to effectively resolve conflict. Must be able to comply with all applicable federal and state laws and regulations for security positions, including but not limited to, additional background screening, physical examination, fingerprinting and/or drug and alcohol testing. PHYSICAL REQUIREMENTS/ADA: Ability to spend up to 100% of working time standing, walking, and moving around the Store. Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling) Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need). Certain assignments may require other qualifications and skills. SUPERVISORY RESPONSIBILITIES: None '135637

Keywords: Ross Dress for Less, Fresno , Specialist, Store Protection, Hospitality & Tourism , Fresno, California

Click here to apply!

Didn't find what you're looking for? Search again!

I'm looking for
in category
within


Other Hospitality & Tourism Jobs


Sales Leader - Lodge
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Modesto
Posted on: 01/23/2019

92G Food Service Specialist
Description: It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers (more...)
Company: Army National Guard
Location: Merced
Posted on: 01/23/2019

Parts Delivery
Description: Our Parts Delivery drivers provide excellent customer service through the safe and efficient delivery of
Company: O'Reilly Auto Parts
Location: Fresno
Posted on: 01/23/2019


Customer Service Representative
Description: Why work for Alorica Fresno br Simply put, we want to make lives better---one interaction at a time and to do that, we need the very best people to join us. br br Want to talk about your future (more...)
Company: Alorica
Location: Clovis
Posted on: 01/24/2019

Housekeeper
Description: Merrill Gardens, a privately-owned family company with a proud history of success is currently hiring a Housekeeper at Community Name in City, State. Apply now to join one of the most respected senior (more...)
Company: Merrill Gardens
Location: Gilroy
Posted on: 01/24/2019

Wanted! Professional Customer Service Personnel
Description: Our nation's premier provider of health care access in the US is looking for motivated self-starters to enjoy a career with our company. Our health care programs are primarily
Company: Health Inc.
Location: Madera
Posted on: 01/23/2019

SALES ASSOCIATE in TURLOCK, CA
Description: Requisition ID 2016- Street 965 LANDER ROAD City TURLOCK State CA Company Overview Dollar General NYSE: DG is a Fortune 200 company with more than 15,000 retail locations in 44 states, 15 distribution (more...)
Company: Dollar General
Location: Turlock
Posted on: 01/24/2019

Housekeeper
Description: Merrill Gardens, a privately-owned family company with a proud history of success is currently hiring a Housekeeper at Community Name in City, State. Apply now to join one of the most respected senior (more...)
Company: Merrill Gardens
Location: Gilroy
Posted on: 01/24/2019

Area Supervisor
Description: GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when (more...)
Company: Ross Dress for Less
Location: Gilroy
Posted on: 01/24/2019

Sales Associate - Apparel
Description: Description We are genuine in our belief that sports make people better and so are you Immerse yourself in a workplace that loves to be active and lives the brand. Associates joining our team have an (more...)
Company: DICK'S Sporting Goods
Location: Visalia
Posted on: 01/24/2019

Log In or Create An Account

Get the latest California jobs by following @recnetCA on Twitter!

Fresno RSS job feeds