Front Desk Clerk, Tenaya Lodge At Yosemite

Company: Delaware North
Location: Fish Camp
Posted on: May 25, 2023

Job Description:

**The Opportunity**
Delaware North Parks and Resorts is hiring friendly, outgoing, and customer-service focused full-time and part-time Front Desk Clerks to join our team at Tenaya Lodge At Yosemite in Fish Camp, California.
Minimum pay rate: $18.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer .
We care about our team members personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
+ Weekly pay
+ Employee assistance program
+ Training and development opportunities
+ Employee discounts
+ Flexible work schedules
+ FREE shift meal in our Employee Dining Room
+ $10/day commuter bonus for 35+ miles, and $20/day for 50+ miles
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.
Some locations may implement a vaccination requirement in the future if required by federal, state, or local law.
**Responsibilities**
+ Provide excellent customer service.
+ Greet and register guests via a centralized registration system.
+ Coordinate with housekeeping department as needed.
+ Handle cash and credit card transactions; maintain accurate paperwork as it relates to front office operations.
+ Resolve small issues as they arrive for guest.
+ Check and balance the daily figures, post room and tax charges on guest accounts.
+ Deliver items to guests as needed.
+ Perform other duties as assigned.
**Qualifications**
+ Previous customer service experience preferred.
+ Good interpersonal communication skills in person and by phone.
+ Must be able to multitask, function in a professional manner under pressure from guests and supervisors.
**Physical Requirements**
+ Stand and walk for extended periods of time.
+ Must be able to walk, bend, twist, crouch, push, pull and climb stairs throughout shift.
**Who We Are**
Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We offer a variety of employee housing which includes meals, utilities, internet, and laundry. We also provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates, we offer a commute incentive for all commutes over 50 miles one way.
At Delaware North, youll love where you work, who you work with, and how your day unfolds. Whether its in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, theres no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Fresno , Front Desk Clerk, Tenaya Lodge At Yosemite, Hospitality & Tourism , Fish Camp, California