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Host, Tenaya Lodge At Yosemite

Company: Delaware North
Location: Fresno
Posted on: August 3, 2022

Job Description:

The Opportunity Delaware North Parks and Resorts is hiring a Host to join our team at Tenaya Lodge At Yosemite in Fish Camp, California. As a Host, you will be the first person to welcome and interact with our guests.Some locations may implement a vaccination requirement in the future if required by federal, state, or local law. Responsibilities

  • Review floor plan and reservation book daily; create a seating chart.
  • Set up the host station according to the checklist.
  • Greet guests and seat them at tables or in waiting areas.
  • Seat guests according to the seating chart, server rotation, and guest preference and provides guests with menus.
  • Maintain control of the seating and wait times.
  • Clean and maintain host station; contribute to the cleanliness of the dining and bar areas.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Answer any guest questions regarding service, and provide general assistance for guests and employees.
  • Speak with guests to ensure satisfaction with food and service, respond to complaints and notifies management, and thank guests as they are leaving.
  • Answer restaurant telephone line during assigned hours of operation.Qualifications
    • Prior experience in a guest service environment preferred.
    • Attentive and detailed oriented.
    • Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.
    • Capable of performing specified procedures and following instructions.
    • Effective communication skills; ability to communicate with guests and co-workers.
    • Must obtain California Food Handlers Card within 30 days of hire.Physical Requirements
      • Ability to remain on feet for entire length of shift
      • Ability to maneuver between tables and around corners.
      • Frequent walking, bending, lifting, reaching, and stretching.
      • Ability to lift and carry up to 35 lbs.Who We Are Tenaya Lodge is a 4-diamond resort located just outside the south entrance to Yosemite National Park. Surrounded by beautiful trees and granite mountains, Tenaya Lodge is the perfect environment for outdoor enthusiasts with great hiking trails, waterfalls, rivers, and creeks to explore in and around Yosemite. We offer a variety of employee housing which includes meals, utilities, internet, and laundry. We also provide free mountain bike rental, weekly trips to Oakhurst, and employee discounts on lodging and services. For local candidates we offer a commute incentive for all commutes over 50 miles one way.At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Fresno , Host, Tenaya Lodge At Yosemite, Hospitality & Tourism , Fresno, California

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