Bell Attendant, Tenaya Lodge at Yosemite
Company: Delaware North
Location: Fish Camp
Posted on: January 12, 2022
The Opportunity Delaware North Parks and Resorts is searching
for a Bell Attendant to join our team at Tenaya Lodge at Yosemite
in Fish Camp, California. The Bell Attendant is responsible for
many important aspects of guest services, including bell, door,
valet, and guest transport for hotel operations. Our ideal
candidate is friendly, motivated, and focused on providing great
service at all times. This opportunity will provide you a chance to
learn from award-winning leaders in hospitality.
We offer great perks to our Tenaya Lodge associates:
FREE employee housing OR $20/day commute bonus (for commutes over
50 mi. one-way). *Housing based upon availability.
FREE employee meals for all shifts over 5 hours.
Discounts on products and services.
Responsibilities Follow all Delaware North Parks and Resorts
Environmental GreenPath, GuestPath, OSS, SERV, Code of Conduct,
Core Values, Policies and Procedures
Transfer luggage, trunks, and packages to and from rooms, loading
areas, vehicles, or transportation terminals, by hand or using
Greet incoming guests and escort them to their rooms.
Receive and mark baggage by completing and attaching claim
Supply guests or travelers with directions, travel information, and
other information, such as available services and points of
Assist physically challenged travelers and other guests with
Transport guests about premises and local areas.
Maintain clean lobbies or entrance areas for travelers or
Deliver packages,messages, and run errands for guests.
Explain the operation of room features, such as locks, ventilation
systems, and televisions.
Inspect guests' rooms to ensure that they are adequately stocked,
orderly, and comfortable.
Pick up and return items for laundry and valet service.
Lifting and carrying luggage weighing 50 or more pounds.
On call for front desk agent needs and requests pertaining to guest
Maintain a positive attitude in high stress situations.
Other duties as assigned.
Park and retrieve guests vehicles.
Ability to arrive at work regularly, on time, in proper uniform,
Qualifications Prior hotel experience is desired but not
Must have excellent verbal communication skills demonstrating
proper manners and etiquette.
Requires excellent people skills.
Must be able to work independently as well as part of a team.
Must have a valid driver's license in good standing.
Customer Oriented - Ability to take care of the customers' needs
while following company procedures.
Friendly - Ability to exhibit a cheerful demeanor toward
Energetic - Ability to work at a sustained pace and produce quality
Safety Awareness - Ability to identify and correct conditions that
affect employee safety.
Self Confident - The trait of being comfortable in making decisions
Decision Making - Ability to make critical decisions while
following company procedures.
Communication, Oral - Ability to communicate effectively with
others using the spoken word
Communication, Written - Ability to communicate in writing clearly
Detail Oriented - Ability to pay attention to the minute details of
a project or task
Honesty / Integrity - Ability to be truthful and be seen as
credible in the workplace
Time Management - Ability to utilize the available time to organize
and complete work within given deadlines.
Responsible - Ability to be held accountable or answerable for
Physical Requirements Must be able to stand for long periods of
Must have the physical stamina to lift moderate amounts of
Who We Are At Delaware North, you'll love where you work, who you
work with, and how your day unfolds. Whether it's in sporting
venues, casinos, airports, national parks, iconic hotels, or
premier restaurants, there's no telling where your career can
ultimately take you. We empower you to do great work in a company
with 100 years of success, stability and growth. If you have drive
and enjoy the thrill of making things happen - share our vision and
grow with us.
Delaware North Companies, Incorporated and its subsidiaries
consider applicants for all positions without regard to race,
color, religion, creed, gender, national origin, age, disability,
marital or veteran status, sexual orientation, or any other legally
protected status. Delaware North is an equal opportunity
Keywords: Delaware North, Fresno , Bell Attendant, Tenaya Lodge at Yosemite, Hospitality & Tourism , Fish Camp, California
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