Bell Attendant, Tenaya Lodge at Yosemite

Company: Delaware North
Location: Fish Camp
Posted on: January 12, 2022

Job Description:

The Opportunity Delaware North Parks and Resorts is searching for a Bell Attendant to join our team at Tenaya Lodge at Yosemite in Fish Camp, California. The Bell Attendant is responsible for many important aspects of guest services, including bell, door, valet, and guest transport for hotel operations. Our ideal candidate is friendly, motivated, and focused on providing great service at all times. This opportunity will provide you a chance to learn from award-winning leaders in hospitality.
We offer great perks to our Tenaya Lodge associates:
FREE employee housing OR $20/day commute bonus (for commutes over 50 mi. one-way). *Housing based upon availability.
FREE employee meals for all shifts over 5 hours.
Discounts on products and services.
Responsibilities Follow all Delaware North Parks and Resorts Environmental GreenPath, GuestPath, OSS, SERV, Code of Conduct, Core Values, Policies and Procedures
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
Greet incoming guests and escort them to their rooms.
Receive and mark baggage by completing and attaching claim checks.
Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
Assist physically challenged travelers and other guests with special needs.
Transport guests about premises and local areas.
Maintain clean lobbies or entrance areas for travelers or guests.
Deliver packages,messages, and run errands for guests.
Explain the operation of room features, such as locks, ventilation systems, and televisions.
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
Pick up and return items for laundry and valet service.
Lifting and carrying luggage weighing 50 or more pounds.
On call for front desk agent needs and requests pertaining to guest situations.
Maintain a positive attitude in high stress situations.
Other duties as assigned.
Park and retrieve guests vehicles.
Ability to arrive at work regularly, on time, in proper uniform, and prepared
Qualifications Prior hotel experience is desired but not essential.
Must have excellent verbal communication skills demonstrating proper manners and etiquette.
Requires excellent people skills.
Must be able to work independently as well as part of a team.
Must have a valid driver's license in good standing.
Customer Oriented - Ability to take care of the customers' needs while following company procedures.
Friendly - Ability to exhibit a cheerful demeanor toward others.
Energetic - Ability to work at a sustained pace and produce quality work.
Safety Awareness - Ability to identify and correct conditions that affect employee safety.
Self Confident - The trait of being comfortable in making decisions for oneself.
Decision Making - Ability to make critical decisions while following company procedures.
Communication, Oral - Ability to communicate effectively with others using the spoken word
Communication, Written - Ability to communicate in writing clearly and concisely
Detail Oriented - Ability to pay attention to the minute details of a project or task
Honesty / Integrity - Ability to be truthful and be seen as credible in the workplace
Time Management - Ability to utilize the available time to organize and complete work within given deadlines.
Responsible - Ability to be held accountable or answerable for one's conduct.
Physical Requirements Must be able to stand for long periods of time.
Must have the physical stamina to lift moderate amounts of weight.
Who We Are At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.
Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

Keywords: Delaware North, Fresno , Bell Attendant, Tenaya Lodge at Yosemite, Hospitality & Tourism , Fish Camp, California