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Retail Customer Representative

Company: Bright Star Acquisitions
Location: Fresno
Posted on: December 3, 2019

Job Description:

Are you looking to make a difference in people's lives while directly impacting the growth of a high-caliber brand management firm?We are looking to add a talented person to our customer experience team. In this role, you will communicate with customers through face to face interaction in a retail setting. You will also work with internal groups to define products that will allow us to develop a first-class customer experience.Bright Star Acquisitions is a brand management firm, that uses a personal approach to maintain brand equity or gain brand value, that helps the client gain more customers in a respected manner. To be successful in our company, it requires a comprehensive understanding of our client's, targeted markets, and their overall vision. We work hand in hand with our clients to insure we represent their brand in a way that the customers have a very positive experience and start to see the brand in a way that builds loyalty.You're a great match if you possess the following:

  • exceptional troubleshooting and analytical skills,
  • are driven to help customers
  • love to dive deep into a new product and learn it inside and out.
  • 1 year of experience in a similar fieldResponsibilities:
    • Open and maintain customer accounts by recording account information
    • Monitor and track customer appointments to completion
    • Must possess excellent attention to detail and maintain a high commitment to excellence in your work daily.
    • Communicate and coordinate with clients and team members.
    • Identify and assess customers' needs to achieve satisfaction
    • Keep records of customer interactions, process customer accounts and file documentsIdeal Candidates possess the following:
      • You are coach-able, flexible and self-motivated.
      • You can hit the ground running, and you're driven to succeed!
      • You're a team player who thrives in a collaborative environment and have a demonstrated ability to deal with and adapt to change
      • Thinking on your feet isn't just something you're good it, it's something you loveBenefits:
        • One on One Coaching from the leadership team
        • Room for growth within a thriving industry
        • Quarterly travel to networking events
        • Weekly educational meetings on business and self development
        • Salary: $30,000-$40,000/yearly PI115929849

Keywords: Bright Star Acquisitions, Fresno , Retail Customer Representative, Hospitality & Tourism , Fresno, California

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