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Physician Relations Consultant, FT 80

Company: Saint Agnes Medical Center
Location: Fresno
Posted on: November 26, 2022

Job Description:

Employment Type: Full time Shift: Description: Reporting to the Director, Marketing & Communications, Communications, as the Physician Relations Consultant. The Physician Relations Consultant serves as a conduit between physicians and clinicians and their practices and the hospital. By building collaborative relationships, the Physician Relations Consultant works to achieve growth for the Regional Health Ministry (RHM), clinical service lines and the Accountable Care Organization/Clinically Integrated Network (ACO/CIN), in alignment with the organization's strategic plan. Under direction of senior leadership and in partnership with Marketing/Strategic Planning, the Chief Medical Officer, the Medical Group Provider Services (MGPS) leader and the CIN Executive, the Physician Relations Consultant will implement plans of action to increase physician satisfaction and raise awareness of services available within the ministry. The Physician Relations Consultant will work toward physician engagement and retention with the RHM and ACO/CIN through open dialogue and in-person visits with both affiliated (both employed and private practice) and non-affiliated physicians in the assigned service area. The Physician Relations Consultant will serve as the primary liaison with physicians and their practices: advocating for physicians and their practices with the RHM and ACO/CIN administration, identifying business opportunities, aligning with other departments/services/experts, elevating and ensuring resolution of questions and disseminating information. The Physician Relations Consultant is responsible for two-way communication with practices and will coordinate with others who visit practices, in order to achieve an integrated approach to building trusted relationships and mutually effective partnerships with physicians and practice staff. 1. Must possess a comprehensive knowledge of Physician Relations, as normally obtained through a Bachelor's degree in Business, Healthcare Administration, Marketing or related field from an accredited college or university, and minimum of five years of progressive experience in healthcare working with physicians and healthcare leaders, including senior management. Master's degree preferred. 2. Ability to develop proactive partnerships with physicians, practice managers and staff, peers, senior leaders and other stakeholders. 3. Highest level of interpersonal and business communication skills (verbal and written) to interact and influence people at all levels within the organization. Demonstrated ability to effectively communicate and present information to senior management, boards, and medical staff leadership. 4. Self-motivator and self-director, effective delegator and employer of strong project management skills. 5. Ability to problem-solve and execute initiatives. Ability to use judgement to determine steps to resolve issues and involve others appropriately. 6. Sensitivity to physician practice issues and time constraints. Adheres to high standards of follow-through on issues. 7. Proficiency with or ability to learn clinical information systems supporting PRM (Physician Relationship Management tools). Advanced knowledge of Microsoft Office Products required. 8. Must be comfortable operating in a collaborative, shared leadership environment. 9. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of the RHM. 10. Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles. 11. Must be able to travel locally to the various physician practices and facilities. (75% of time). 12. Must possess the ability to comply with RHM policies and procedures. Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Keywords: Saint Agnes Medical Center, Fresno , Physician Relations Consultant, FT 80, Healthcare , Fresno, California

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