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Business Development Outreach Specialist - Sierra Meadows & Ascend Behavioral Health

Company: Sierra Meadows & Ascend Behavioral Health
Location: Fresno
Posted on: August 7, 2022

Job Description:

WHO WE ARE

We are the Central Valley's premier behavioral health treatment provider. Our portfolio includes the following companies: Sierra Meadows Behavioral Health , providing behavioral healthcare for adults through our 12-bed inpatient program & robust outpatient programs; Ascend Behavioral Health , where we offer a 6-bed inpatient program as well as a high quality outpatient mental healthcare for adolescents, Sierra Meadows & Ascend Psychiatry , providing long-term outpatient psychiatric care, and Touchstone Recovery Center , a thriving outpatient substance abuse program for adults and adolescents, and Sierra Meadows Foundation , our not-for-profit free counseling center and training facility. Founded in 2019, our companies have experienced steady and consistent growth in the Fresno/Clovis area. As we continue to expand services with new ventures, locations, and levels of care, we are seeking a strategic and systematic addition to our Business Development team.

For additional information, please visit us at: www.sierrameadowsbh.com , www.ascendbh.com , and www.touchstonerecoverycenter.com, and www.sierrameadowsfoundation.org.

WHAT WE OFFER

Engaging & rewarding work in a fast-paced, supportive environment.

Full time position (M-F, 9am - 6pm) based at our Outpatient Offices located in North Fresno.

Competitive compensation based on experience + commission

Excellent Medical, Dental, Vision, and 401k offerings

Sick time, paid holidays, and two weeks' vacation

BUSINESS DEVELOPMENT - OUTREACH SPECIALIST OVERVIEW

The primary job duty is to drive referrals and admissions into all levels of care and provide outreach services to the local community to educate on our services. Performance is measured by the ability to achieve established outreach and census targets. Reporting to the VP, Strategic Development, the Business Development Specialist must work well independently as well as an integral part of the larger team.

Achieving Census Targets with Integrity

Provide new, innovative ideas for business development and executing company strategies as directed by leadership

Contact all local (as defined by leadership) referral opportunities and promulgate business and services

Manage client expectations through accurate education of services and processes

Create service-oriented presentations for educating community partners and referral sources

Execute census objectives via phone, personal, email or other electronic contact methods

Manage client accounts with feedback, recording, reporting and timeliness

Search, locate, contact and follow-up with new contact/referral leads

Schedule, attend and complete business and one-on-one meetings with prospective referral sources, business managers, office managers, business owners, medical providers and/or clients

Attend assigned networking events, collecting market information, organizing feedback reports for presentation to company leadership

Appointment scheduling, preparation, and presentation to clients

Generate new leads to create more repeat referral sources to increase revenue

Interpersonal Communication

Motivate team members to exceed expected goals

Work closely with the designated clinicians and program leads to strategize more effective program dissemination methods

Build trust through honest communication and delivering accurate throughput processes to ensure long-term relationships with clients/customers

Make ethical, professional decisions in a fast-paced environment to promote business strategy as defined by company directors

Cultivate positive interactions/relationships with client representatives, team leaders, managers, and executives to evaluate sales strategy and results

Networking with a purpose

Networking with hospitals, psychiatrists, therapists, and treatment centers

Administrative

Create, maintain and deliver BD material for greatest possible business and service exposure to the community

Maintain consistent, timely and responsive communication methods with company leadership and lead sources

Maintain positive and professional attitude and demeanor in all interactions with team members, leadership, lead sources and prospective/current clients.

Order and track new, approved BD material for field dissemination

Provide timeframes for company strategic, operational and tactical deliverables and meet reporting and/or recording timelines

Manage records of referrals, contacts and follow-up processes

Input all referral contacts (new and existing) for the week in the CRM by the end of day, each Friday. Schedule task follow up for each contact made.

CRM management and usage. Analyze referral and admissions data and develop strategic marketing plans based on current and historical data

Strategic

When appropriate, provide innovative, creative and unique business development ideas and strategies to leadership level (and, in some cases, to our human resources team)

Develop ways to improve the customer experience and build company loyalty

Research market and industry trends to provide future strategy, planning, action and execution for business growth

Identify services that would appeal to community and potential new clients

Provide consistent feedback on client engagement and action planning for follow-up

Any additional duties as assigned by supervisor or company leadership

COMPETENCIES

Proven work experience as a Business Development Representative, Sales Account Executive or similar sales-generating role

Hands-on experience with multiple sales techniques, including cold calls

Track record of achieving sales quotas

Experience with CRM software desired (e.g. Salesforce)

Familiarity with MS Excel & ability to analyze data, spreadsheets, and charts

Understanding of sales performance metrics

Excellent written & verbal communication and negotiation skills

Ability to deliver engaging presentations and build rapport

BS degree in Marketing, Business Administration or relevant field desired

POSITION REQUIREMENTS

Obtain a health clearance form from a medical provider.

Obtain a negative tuberculosis screening.

Valid Driver's License.

Ability to lift/carry 20 pounds.

Ability to engage in frequent computer work.

PI185371358

Keywords: Sierra Meadows & Ascend Behavioral Health, Fresno , Business Development Outreach Specialist - Sierra Meadows & Ascend Behavioral Health, Healthcare , Fresno, California

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