Business Development Outreach Specialist - Sierra Meadows & Ascend Behavioral Health
Company: Sierra Meadows & Ascend Behavioral Health
Location: Fresno
Posted on: July 31, 2022
Job Description:
WHO WE ARE We are the Central Valley's premier behavioral health
treatment provider. Our portfolio includes the following companies:
Sierra Meadows Behavioral Health, providing behavioral healthcare
for adults through our 12-bed inpatient program & robust outpatient
programs; Ascend Behavioral Health , where we offer a 6-bed
inpatient program as well as a high quality outpatient mental
healthcare for adolescents, Sierra Meadows & Ascend Psychiatry ,
providing long-term outpatient psychiatric care, and Touchstone
Recovery Center , a thriving outpatient substance abuse program for
adults and adolescents, and Sierra Meadows Foundation , our
not-for-profit free counseling center and training facility.
Founded in 2019, our companies have experienced steady and
consistent growth in the Fresno/Clovis area. As we continue to
expand services with new ventures, locations, and levels of care,
we are seeking a strategic and systematic addition to our Business
Development team. For additional information, please visit us at: ,
, and , and . WHAT WE OFFER
- Engaging & rewarding work in a fast-paced, supportive
environment.
- Full time position (M-F, 9am - 6pm) based at our Outpatient
Offices located in North Fresno.
- Competitive compensation based on experience + commission
- Excellent Medical, Dental, Vision, and 401k offerings
- Sick time, paid holidays, and two weeks' vacation BUSINESS
DEVELOPMENT - OUTREACH SPECIALIST OVERVIEW The primary job duty is
to drive referrals and admissions into all levels of care and
provide outreach services to the local community to educate on our
services. Performance is measured by the ability to achieve
established outreach and census targets. Reporting to the VP,
Strategic Development, the Business Development Specialist must
work well independently as well as an integral part of the larger
team. Achieving Census Targets with Integrity
- Provide new, innovative ideas for business development and
executing company strategies as directed by leadership
- Contact all local (as defined by leadership) referral
opportunities and promulgate business and services
- Manage client expectations through accurate education of
services and processes
- Create service-oriented presentations for educating community
partners and referral sources
- Execute census objectives via phone, personal, email or other
electronic contact methods
- Manage client accounts with feedback, recording, reporting and
timeliness
- Search, locate, contact and follow-up with new contact/referral
leads
- Schedule, attend and complete business and one-on-one meetings
with prospective referral sources, business managers, office
managers, business owners, medical providers and/or clients
- Attend assigned networking events, collecting market
information, organizing feedback reports for presentation to
company leadership
- Appointment scheduling, preparation, and presentation to
clients
- Generate new leads to create more repeat referral sources to
increase revenue Interpersonal Communication
- Motivate team members to exceed expected goals
- Work closely with the designated clinicians and program leads
to strategize more effective program dissemination methods
- Build trust through honest communication and delivering
accurate throughput processes to ensure long-term relationships
with clients/customers
- Make ethical, professional decisions in a fast-paced
environment to promote business strategy as defined by company
directors
- Cultivate positive interactions/relationships with client
representatives, team leaders, managers, and executives to evaluate
sales strategy and results Networking with a purpose
- Networking with hospitals, psychiatrists, therapists, and
treatment centers Administrative
- Create, maintain and deliver BD material for greatest possible
business and service exposure to the community
- Maintain consistent, timely and responsive communication
methods with company leadership and lead sources
- Maintain positive and professional attitude and demeanor in all
interactions with team members, leadership, lead sources and
prospective/current clients.
- Order and track new, approved BD material for field
dissemination
- Provide timeframes for company strategic, operational and
tactical deliverables and meet reporting and/or recording
timelines
- Manage records of referrals, contacts and follow-up
processes
- Input all referral contacts (new and existing) for the week in
the CRM by the end of day, each Friday. Schedule task follow up for
each contact made.
- CRM management and usage. Analyze referral and admissions data
and develop strategic marketing plans based on current and
historical data Strategic
- When appropriate, provide innovative, creative and unique
business development ideas and strategies to leadership level (and,
in some cases, to our human resources team)
- Develop ways to improve the customer experience and build
company loyalty
- Research market and industry trends to provide future strategy,
planning, action and execution for business growth
- Identify services that would appeal to community and potential
new clients
- Provide consistent feedback on client engagement and action
planning for follow-up
- Any additional duties as assigned by supervisor or company
leadership COMPETENCIES
- Proven work experience as a Business Development
Representative, Sales Account Executive or similar sales-generating
role
- Hands-on experience with multiple sales techniques, including
cold calls
- Track record of achieving sales quotas
- Experience with CRM software desired (e.g. Salesforce)
- Familiarity with MS Excel & ability to analyze data,
spreadsheets, and charts
- Understanding of sales performance metrics
- Excellent written & verbal communication and negotiation
skills
- Ability to deliver engaging presentations and build
rapport
- BS degree in Marketing, Business Administration or relevant
field desired POSITION REQUIREMENTS
- Obtain a health clearance form from a medical provider.
- Obtain a negative tuberculosis screening.
- Valid Driver's License.
- Ability to lift/carry 20 pounds.
- Ability to engage in frequent computer work.
PI
Keywords: Sierra Meadows & Ascend Behavioral Health, Fresno , Business Development Outreach Specialist - Sierra Meadows & Ascend Behavioral Health, Healthcare , Fresno, California
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