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Veterinary Receptionist (CSL)

Company: Fresno Veterinary Specialty and Emergency Center
Location: Fresno
Posted on: November 19, 2021

Job Description:

  • Greets visitors entering the practice/hospital.
  • Be aware of upcoming Specialist schedule.
  • Assists patient owners by escorting them to exam rooms or directing them to the products or services needed.
  • Answers telephone, routes calls, provides information, and takes messages in accordance with practice/hospital procedures.
  • Receives messages for our Specialist Coordinators.
  • Receives, sorts, and distributes incoming mail. Prepares and posts daily outgoing mail.
  • Establishes and maintains patient files and records, as necessary.
  • Places incoming IDEXX results in the computer, and follows appropriate policy regarding follow through.
  • Places Radiology Reviews in the medical record.
  • Reconciles financial records by receiving and recording client payments.
  • Prepares correspondence, memos, condolence letters, and other documents, as requested.
  • Uses computer, fax, or courier service to transmit information or documents when requested.
  • Provides assistance to all practice/hospital staff and assists with special projects, as needed.
  • Answers questions and resolves complaints.
  • Maintains stock of brochures, handouts or other informative documents and provide to owners when needed.
  • Prepares prescription diets for patient owners to pick up.
  • Ensures all supplies are well stocked.
  • Keeps the front desk, reception areas, and exam rooms clean. Organizes magazines to keep current and neat. Waters and fertilizes plants.
  • Ensures all the examination rooms are clean and ready for the next patient.
  • Maintains the sanitation of the reception area and bathrooms.
  • Performs necessary duties associated with checking owners and patients in and out.
  • Updates current personal information.
  • Escorts and assists owners to their cars, as needed.Job Type: Full-timePay: $16.00 - $18.00 per hourBenefits:
    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee assistance program
    • Employee discount
    • Flexible schedule
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insuranceSchedule:
      • 10 hour shift
      • Holidays
      • Night shift
      • Weekend availabilitySupplemental Pay:
        • Bonus payCOVID-19 considerations:Mandatory mask policy for all employeesExperience:
          • Veterinary experience: 1 year (Preferred)
          • Customer service: 1 year (Preferred)Shift availability:
            • Night Shift (Preferred)
            • Day Shift (Preferred)Work Location: One location

Keywords: Fresno Veterinary Specialty and Emergency Center, Fresno , Veterinary Receptionist (CSL), Healthcare , Fresno, California

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