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Medical Assistant

Company: AFC Urgent Care Fresno
Location: Fresno
Posted on: September 16, 2020

Job Description:

General Position Summary: We are currently seeking energetic, driven and team oriented Medical Assistants who have good communication, attention to detail, and who focus on high quality patient care. The job entails compassionately assisting our patients and supporting our providers in order to serve our patients with both exceptional and efficient medical care. Right candidate will have the desire for career advancement to management positions.Essential Functions/Major Responsibilities: The duties will be performed in accordance to policy and procedure, standard of care, and in accordance of state certification.The essential duties and responsibilities include, but are not limited to, the following:Report to Clinic ManagerTake temperature, pulse, blood pressure, and other vital signs to detect deviations from normal.Explain prescribed procedures and treatments to patients.Prepare equipment and aid physician during treatment and examination of patient.Ensure all ordered tests are performed accurately and in a timely manner.Administer prescribed medications and treatments in accordance with approved nursing techniques.Maintain awareness of comfort and needs of the patient.Properly start lab equipment daily; Perform maintenance on equipment as scheduled.Maintain daily log; document all requests and results of lab work accurately.Draw blood from patient's finger, ear lobe, or vein, observing principles of asepsis to obtain blood samples.Perform laboratory tests according to written instructions.Perform daily quality control and cleaning procedures according to guidelines.Order and stock supplies weekly.Respond to all lab messages and call back requests; share responsibility of call back sheets.Utilize lab software, as well as any lab equipment according to the proper procedure and instruction.Collect specimen from the patient utilizing the approved equipment, sequence and procedure.Observe patient, record significant conditions and reactions, and notify supervisor or physician of patient's condition and reaction to drugs, treatments, and significant incidents.Respond to life saving situations based upon nursing standards, policies, procedures, and protocol.Perform all drug screening procedures in accordance with established rules and regulations.Ensure patient immunizations are appropriate, well documented and administered using approved nursing techniques.Conduct physician referrals as well as service pre-certifications on an as needed basis.Document nursing history and physical assessment of patients.Rotate among various clinical services such as lab, nursing and x-ray.Prepare rooms; sterilize instruments, equipment, and supplies for procedures.Ensure work area is neat and clean, fully stocked and all laundry items have been laundered and put away.Manage difficult and emotional customer situations.Demonstrate accuracy and thoroughness.Maintain complete and accurate documentation.Observe safety and security procedures; promote a safe and pleasant work environment.Report potentially unsafe conditions to management.Respond to all patient messages; documenting conversations in electronic medical records system, assist with any patient discharging duties and share responsibility of call back sheets.Regular attendance to ensure efficient clinic operations.Other duties and responsibilities as assigned.Scheduling of patient appointmentsPerform nursing procedures under supervision of an AFC providerAssist physician and physician assistant in exam roomsGive instructions to patients as instructed by a providerEnsure all related reports, labs and information is filed is available in patients' medical records prior to their appointmentTake telephone messages and provide feedback and answers to patient/physician/pharmacy callsTriage and process messages from patients and front office staff to physicians and physician assistantsMaintain all logs and required checks (i.e. refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.)All other duties as assigned by Clinic Manager.Secondary Functions: The following functions may typically be performed by other positions, however, these may require the additional assistance from MAs:Registering patients to include: Collection and verification of insurance, collection of payments, appropriately following our patient reminder process.Assisting with our inventory ordering process by pulling inventory cards and relaying this information to Inventory Coordinator.Supervisory Responsibility: This position has no supervisory responsibilities.Interpersonal Contacts: Medical Assistants will spend the majority of their time working directly with our patient population. Those in this position will be one of the first representatives that our patients will come into contact with and therefore are the face of our organization. Additionally, our MAs will also work closely with our Front Desk Administrative staff, Clinic Managers and Providers.Specific Job Skills:Team player who is equally comfortable working independentlyWarm, friendly attitude with excellent patient interaction skillsAbility to understand medical terminology.Must possess strong written and oral communication skills, organizational skills, attention to detail, critical thinking, and dependability.Skilled in Office Productivity software (Word, Excel, PowerPoint)Exceptional customer service and phone etiquetteAbility to maintain effective and organized systems to ensure timely patient flowEducation and/or Experience:High school or GED requiredExperience in a medical office setting, 1 year preferredMedical Assistant CertificationJob Conditions:Medical assistants work in a well-lighted and clean environment80% of the position will entail standing and walking and entails frequent bending, reaching, repetitive hand movements, standing, walking, squatting and sitting, with some heavy lifting, pushing and pulling exerted regularly throughout a regular work shift.Medical Assistants are required to interact with other people and handle several responsibilities at once.The hours of the position vary and may include: full/part-time hours, nights and evenings, as well as some weekend shifts.Medical Assistants are exposed to communicable diseases, bodily fluids, medicinal preparations and other conditions common to a clinic environment.

Keywords: AFC Urgent Care Fresno, Fresno , Medical Assistant, Healthcare , Fresno, California

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