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GENERAL MANAGER

Company: BOWLERO CORPORATION
Location: Fresno
Posted on: June 13, 2019

Job Description:

OverviewThe General Manager at Bowlero is a critical thinker and decision maker extraordinaire-a service industry pro who can see the big picture without neglecting the details. Bowlero GMs operate with world-class efficiency, overseeing venue operations and floor management, handling the day-to-day of the facility, and making sure that Bowlero crew members comply with all Bowlero standards and procedures.

Our General Managers are multi-tasking ninjas. They're talented, highly trained leaders who oversee a variety of functions-from developing operational plans and budgets to creating sales and marketing plans to reviewing weekly (and monthly) P&L statements. Keeping revenue high and expenses low are two super-crucial aspects of the GM experience, which is why our GMs are always dreaming up new opportunities to increase overall revenue and raise group event sales revenue. To achieve the latter, the Bowlero GM will effectively manage our sales team and develop sales deliverables that are both measurable and achievable.

You can walk the walk-but can you talk the talk? Good-because Bowlero GMs are, at their core, exceptional communicators, respectful of their staff and charming to their guests. GMs set the tone for their venues and exhibit the kind of outstanding guest care that transforms a visit to Bowlero from an average outing to an uncommon experience. But don't be mistaken-Bowlero GMs aren't just social butterflies, they're also experienced service industry professionals who possess a bachelor's degree (or its equivalent), have 2-3 years of experience managing and supervising a staff, and maintain a thorough working knowledge of POS register systems (which are used regularly at our distinctive venues).

Our GMs are skilled in the art of people management-hiring, training, and evaluating Bowlero crew members to ensure that they are well-versed in such areas as guest service, food and beverage operations, and loss prevention. The GM isn't afraid to tackle the tough problems-namely, venue-level HR and loss prevention issues-and works diligently to make that sure both company standards and team member morale are consistently high. If you're a natural leader who understands the importance of being a strong team player-and has a talent for bringing out the best everyone you work with-then we need to be in touch. Like, now.

#GD

Keywords: BOWLERO CORPORATION, Fresno , GENERAL MANAGER, Executive , Fresno, California

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