Service Manager California

Company: Denham Resources
Location: Fresno
Posted on: September 16, 2023

Job Description:

If you are an experienced Service Manager, this opportunity may be what helps you to accomplish your professional goals. You would oversee the maintenance department of a growing agricultural equipment company with excellent potential to continue expanding your opportunities. The company has a clear target of improving the performance of the company it its staff.
You will:
-Take calls from customers on service-related issues on their equipment, diagnoses problems and send out mechanics with appropriate parts to effect repair
-Perform repair/warranty work in house or on site as necessary
-Discuss the proper way to operate and maintain the equipment with customers. This may include customer site training
-Discuss determination of effectiveness with customers
-Work with automated repair estimate systems, (computer) to determine job hour estimates
-Lead the staff of mechanics to get jobs done in estimated time, correctly
-Accomplish sales on used harvesters, gondolas and picking mechanisms
-Arrange for transportation of equipment as needed
-Make safety job one
-Ensure service person follows safe work practices
-Conduct bi-weekly tailgate safety meetings
-Ensure all service personnel have the required driver training
-Supervise five employees
-Carry out supervisory responsibilities in per the company's rules, plus Federal, State, and local laws
-Interviewing, hiring, and training employees
-Planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems
Work Environment:
-Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
-The noise level in the work environment is usually moderate

REQUIREMENTS
-At least five years of progressive experience in servicing grape harvesters and nut tree shakers
-Associate's degree (A. A.) or equivalent from two-year college or technical school or the equivalent in experience
-Able to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
-Able to write routine reports and correspondence
-Able to speak effectively before groups of customers or employees of organization
-Fluency in Spanish is a big plus

Send your resume in MS Word format to Steve Wilson steve@denham.net or call (559) 222.5284 if you have any questions. Please refer to the job order number #109787M in your response. Compensation commensurate with qualifications. Visit www.denham.net to see other job listings. All inquiries will be held in the strictest confidence.

Keywords: Denham Resources, Fresno , Service Manager California, Executive , Fresno, California