Care Manager/ Care Navigator

Company: MASTERCARE
Location: Fresno
Posted on: May 22, 2023

Job Description:

Use your Experience to Truly Make a Difference! Join the Master---Care team as a Care Navigator!
Master---Care, Inc. is a Managed Services Organization (MSO) created exclusively to bridge medical and non-medical services under California's new CalAIM program. Enhanced Care Management, Housing Navigation, and Nursing Facility Transition are just a few services we provide. POSITION SUMMARY: -A Master---Care Care Navigator provides Care Management to patients in a non-clinical setting according to the "Master---Care Plan." The Master---Care Plan is a comprehensive roadmap that incorporates the physical, behavioral, social, environmental, and financial well-being of our patients. - This position requires the ability to serve patients in person and remotely within the assigned region Duties and Responsibilities - - - - - - Primary contact with local medical and nonmedical providers - - - - - - Develop and foster solid professional relationships, conduct provider outreach, program education ("in-services"), and promotion to achieve Company goals - - - - - - Develop referral relationships and placement providers to reach Company objectives - - - - - - Assists in the development and provider relations of local resources. - - - - - - Conducts Comprehensive Assessments of assigned Enhanced Care Management (ECM) and Community Supports (CS) patients - - - - - - Develops and executes the Master Care Plan for assigned ECM and CS patients - - - - - - Respects and understands the assigned ECM and CS patient's goals and wishes, and whenever possible, implements these goals and wishes to improve overall health and well-being - - - - - - Conducts In-home or Facility Assessments as necessary or required - - - - - - Develops awareness of and remains sensitive to patient's, and patient's families' values, beliefs, and perspectives - - - - - - Provides person-centered care management to patients in a non-clinical setting, bringing together the clinical needs and social determinants of health to create a comprehensive care plan that serves the whole person - - - - - - Is responsive and dedicated to seamless communication, smooth and safe coordination, and well-orchestrated patient transfers Skills and Specifications: - - - - - - Communicates professionally and effectively with patients, families, providers, and team members. - - - - - - Maintains a compassionate and professional demeanor - - - - - - Exhibits and embodies excellent leadership qualities - - - - - - Is an active and devoted team player - - - - - - Anticipates obstacles and challenges, proactively providing innovative solutions - - - - - - Is an effective trainer - - - - - - Possesses excellent oral and written communication skills - - - - - - Exhibits exceptional customer service skills - - - - - - Builds strong relationships and networks - - - - - - Is proficient with technology - - - - - - Is punctual, organized, and efficient Education and Qualifications: - - - - - - Bachelor's degree or equivalent experience in marketing, discharge planning, and/or social work with an emphasis in healthcare, geriatric services, social services, or senior housing and care - - - - - - Three or more years of marketing and/or social services in healthcare, community-based senior services, senior living, or a similar environment - - - - - - Knowledge of and experience with both clinical and non-clinical services for elderly populations - - - - - - The ability to perform the physical demands of this position include: --- - - - - - Sit and/or stand for long periods --- - - - - - Navigate stairs, bend, and reach --- - - - - - Lift, push, or pull a minimum of 10 lbs. --- - - - - - Ability to travel throughout assigned territory as required Benefits - - - - - - -Starting -Pay: $28.85 per hour - - - - - - -Incentives - - - - - - - Medical, Dental, Vision, Life, 401K, and PTO - All business mileage and expenses are reimbursed

Keywords: MASTERCARE, Fresno , Care Manager/ Care Navigator, Executive , Fresno, California