Learning Management Systems (LMS) Administrator, FT 80

Company: Trinity Health Corporation
Location: Fresno
Posted on: January 20, 2023

Job Description:

Employment Type:

Full time

Shift:

Description:

Reporting to the CHRO, HR Business Partnership, HR Admin, as the LMS Administrator provides system-wide Learning Management System (LMS) support and maintenance. This role is responsible for managing student records, creating student groups, and assignments, creating and publishing courses, maintaining classes and generating standard reports, all at the enterprise level. The LMS Administrator is the front line of issues management and resolution. The LMS Administrator supports system LMS administration, and works closely with the vendor, learning experience designers, Organization Effectiveness technology colleagues, and the TIS team.

1. Bachelor's degree in Learning Technology, Information Technology, Education or a related field with a minimum of three (3) years of experience supporting and maintaining learning management system(s); or an equivalent combination of education and experience.

2. One (1) to two (2) years of customer service and/or help desk experience is preferred. Must be able to track and respond to end-user concerns and questions in a timely manner. Must be mindful of time constraints and deadlines. Must be attentive to details.

3. Basic knowledge of Microsoft Word, Excel, and PowerPoint required.

4. Knowledge of web-based collaborative applications (e.g. JIVE) preferred.

5. Must possess effective problem solving skills and utilize sound judgment in resolving issues.

6. Effective written and verbal communication skills with managers and peers.

7. Must be comfortable operating in a collaborative, shared leadership environment.

8. Must have proven ability to work autonomously and/or in a dynamic team setting with subject matter experts (SME) and major stakeholders.

9. Must be able to effectively prioritize multiple assignments as directed by the Lead or Manager.

10. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

Keywords: Trinity Health Corporation, Fresno , Learning Management Systems (LMS) Administrator, FT 80, Executive , Fresno, California