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Rental Shop Senior Manager - Mammoth Mountain

Company: Mammoth Mountain Ski Area
Location: Fresno
Posted on: September 23, 2022

Job Description:

Please note, this position is located at Mammoth Mountain Ski Area in Mammoth Lakes, CADescriptionLIVE THE DREAM. Work here. Play here. The mountains are calling. NOTE: This position is located in Mammoth Lakes, California. Did you know that as part of your employment at Mammoth you receive a free season pass, including free access to all other Alterra resorts? Grin inducing, isn't it? More about the benefits and perks of your adventure here:

  • Ski passes for dependents (spouse/child(ren)) includes free skiing at other Alterra Resorts
  • Discounts on ski/snowboarding lessons
  • Friends and Family vouchers
  • Retail & Food discount
  • Equipment Rental discount
  • 401k with company match A little about this position:
    • A rare opportunity to build a career with a team dedicated to providing exceptional year-round equipment services.
    • Responsible for the overall operations of a Full Service Equipment Rental/Repair & Demo Business at Mammoth Mountain.
    • This position directly oversees the daily Business Unit operations including Retail Sales, Equipment Rental (demo & standard), Equipment Maintenance, Repair Services, Guest Service Trail and Management of Staff.
    • Works collectively with Rental Division team members and other departments to ensure a great overall guest experience. NOTE: This is a Career SEASONAL position - the ideal candidate seeks an ongoing, winter work opportunity with our organization. Opportunity to move to year-round or dual seasonal work may arise for the right candidate. RequirementsApplicants should possess a high aptitude for Managing a fast-paced equipment Rental Business, while adhering to Guest Experience Standards, Staff Management Guidelines and Budgetary responsibilities. Applicants should be confident in working with Guest's to resolve difficult sales and service situations while functioning as a representative of Mammoth Mountain Leadership Team. Applicants must possess excellent communication skills, have strong knowledge of the Siriusware Sales POS system and a detailed knowledge of the Ski Industry, Ski/Snowboard/Bike Equipment and Repair.
      • Rental/Retail shop management experience required. (2-4 years)
      • Extensive knowledge of the Sirius operating system is an advantage, Microsoft operating system and moderate computer knowledge is a requirement.
      • Must have knowledge of Mammoth products, services, and pricing or be a quick learner
      • Must be a skilled manager of people and resources (20 - 60 employees)
      • Must be a skilled trainer in guest service, teamwork, safety, equipment knowledge and liability compliance
      • Must have excellent verbal communication skills
      • Must be a good problem solver and have strong conflict resolution skills
      • Strong organizational skills and ability to multitask, prioritize and meet deadlines
      • The ability to understand and react to the dynamic nature and needs of this business
      • Availability to work Weekends and Holidays throughout the operating season
      • College Degree or Equivalent Experience required *Offers of employment may be contingent upon successful completion of a background investigation.

Keywords: Mammoth Mountain Ski Area, Fresno , Rental Shop Senior Manager - Mammoth Mountain, Executive , Fresno, California

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