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Director of Information Technology

Company: Golden Valley Health Centers
Location: Fresno
Posted on: June 25, 2022

Job Description:

The Director of IT, Projects and Training is responsible for the oversight of Golden Valley Health Centers enterprise IT application training programs and portfolio management of initiatives around enterprise IT applications. This position is responsible for implementation of necessary activities to deliver successful training programs and projects: management of HealthIT project portfolio, IT Project Governance, and quality controls within ITIL Framework (IT Change Management, and IT testing processes) and coordination of innovation activities with organizational stakeholders.
Schedule is Monday - Friday, 8:00am - 5:00pm.
Essential Duties and Responsibilities

  • Accountable for IT project portfolio management and IT application training programs.
  • Thinks strategically by identifying business process improvement opportunities and the best-suited solution for the technology adoption within the organization. Measures adoption and work with organizational leadership to develop future roadmap and opportunities.Duties & Responsibilities as Project Director (50%):
    • Ensures project requirements are implemented in accordance with organizational strategy and project plans; oversee development of project charters, status reports, action item logs, issues/risks management, decision trackers, scope change management, budget management, communications management, operational readiness, Go-Live readiness assessments, Go-Live support; transition to support; and lessons learned.
    • Ensures Quality Controls in place for Release, Testing, and Change Management in alignment with ITIL framework. Accountable for creating standards of operating procedures for the IT department and provides insights to IT department to ensure compliance and adoption.
    • Resolves resource constraints and conflicts that affect the execution of the project portfolio.
    • Manages the enterprise project management tools and methodologies for communicating the status of strategic initiatives and projects.
    • Coaches and collaborates with business partners and team members to apply and share a common vision for operational excellence, processes, and technologies, in accordance with digital strategy.
    • Plays a consultative role to help put in place the appropriate people, process, and tools and coaching members of the team as needed to optimize the efficiency of the project teams.
    • Motivates and provides leadership to staff to ensure the proper allocation of resources to the highest priority deliverables.Duties & Responsibilities as Training Director (50%):
      • Leads the creation of an enterprise-wide vision and strategy for Epic learning and development in alignment with Epic Steering Committee and executive sponsors.
      • Develops and maintain a multi-year, phased implementation schedule (i.e. roadmap) and detailed plan for the enterprise-wide adoption of optimal learning and development practices.
      • Develops robust training practices to support the Epic training and skill development needs of GVHC workforce.
      • Drives continual improvement efforts specific to Epic training programs. Creates and gains sponsor and key stakeholder approval for an annual detailed execution plan, that details specific learning and development objectives to be achieved within that year.
      • Develops, deploys, and maintains appropriate change management approaches to support the phased enterprise-wide adoption of consistent learning and development practices.
      • Actively partners with organizations to create and monitor department-specific Epic training plans. Provides oversight and guidance in the execution of the plans.
      • Conducts periodic assessments of the maturity and effectiveness of Epic learning and development practices throughout the organization and leads targeted improvement opportunities.
      • Develop and mentor application training teams in support of these goals.
      • Other duties as assigned.
        Min. Qualifications
        • Excellent oral and written communication skills, both technical and business focused, required
        • Demonstrated ability to exercise good judgment, prioritize multiple tasks, and problem solve under pressure of deadlines and resource constraints required
        • Strong analytical and problem solving skills required
        • Strong working knowledge of Microsoft Office Suite, Project, Visio, and Zoom etc.
        • Strong background in adult learning, learning sciences, or related discipline.
        • Experience creating enterprise application training and development programs.
        • Strong understanding of healthcare systems and typical out-patient and in-patient healthcare workflows preferred.
          Education/Experience Requirements
          • Bachelor's degree from an accredited college or university in Business Administration, Healthcare Administration, Information Systems, Engineering or other related field required.
          • Master's or MBA degree preferred.
          • Minimum six (6) years of technical management experience overseeing a team required
          • Minimum six (6) years of experience overseeing IT budgets, IT Project Intake, IT resource demand management, and proven and demonstrated project management experience managing multi-phased and large-scale technical and non-technical projects required
          • Minimum four (4) years of experience leading the development and implementation of learning, development, and training programs preferred.
          • PMP certification highly preferred.
          • ITIL or similar certifications highly preferred.
          • Valid CA Driver's License, acceptable driving record, reliable transportation and vehicle insurance.

Keywords: Golden Valley Health Centers, Fresno , Director of Information Technology, Executive , Fresno, California

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