Service Project Manager
Company: Lyles Services Co.
Posted on: January 15, 2022
Position Title: Service Project Manager
Date Posted: 12/07/21
Location: Fresno, CA
Job Category: NESM- Salaried
Salary Interval: Salary Exempt
Why Join Our Team
At Lyles Group, we take pride in our employee and client-centric
culture. Our employees and customers are at the forefront of
everything we do and how we operate our business. Safety is our top
priority and we work hard to ensure everyone goes home to their
loved ones each day.
We are looking for ambitious individuals to join our team, who are
passionate about their performance and who will continue to execute
and believe in our core values of:
Teamwork: We recognize our primary asset is our people. Mutual
respect provides the foundation for our success.
Integrity: Our work is performed with high standards of service,
quality, and integrity and because of this, we have had the
privilege to lead some of the most innovative projects in
Commitment: We understand that lasting relationships are the
lifeline of our business so we pay personal attention to our
clients by focusing on them as collaborative partners.
If you are looking for a company who will value you and provide you
with great employee benefits, training and development
opportunities, career growth and the opportunity to be a part of
something bigger, then Lyles Group is right for you!
The Service Project Manager oversees all aspects of the Service
Department, including its continued development, growth, and
profitability. This position is responsible for allocating employee
resources as well as planning, directing, and managing
service-related projects to ensure they are completed on schedule,
within budget, and in compliance with safety protocols and
procedures. Additionally, this position requires the individual to
be present in the office during business hours to provide support
and effectively manage the Department.
Essential Duties and Responsibilities
Essential duties and other responsibilities include but are not
limited to the following:
Directs, supervises, and develops all Service Department field
Manages safe and efficient servicing of new and existing HVAC
equipment, components, and systems.
Meets revenue and gross profit goals while assuring the work is
completed on time and to the client's satisfaction.
Schedules, sets work priorities, and directs work assignments to
ensure effective client and company objectives.
Reviews and approves all service reports to monitor technical
performance and billing.
Interfaces with other departments to ensure the proper transfer of
all service business data required for billing, accounts payable,
and vehicle maintenance.
Determines customer needs, estimates work, and presents solutions
based on the company's services offered.
Provides technical support to field service technicians when
Reads, interprets, utilizes, and trains on manuals, schematics, and
control circuits related to HVAC systems.
Utilizes company computer system to maintain accurate service
records, Planned Maintenance Agreements (PMA), equipment
warranties, material flow, and inventory.
Develops and maintains long-term relationships with contractors,
clients, consultants, and vendors.
Facilitates a "Zero Accident Culture" by adhering to site safety
protocols and OSHA safety standards.
Carries out supervisory responsibilities in accordance with the
organization's policies and applicable laws.
This job description is not designed to cover or contain a
comprehensive listing of activities, duties, or responsibilities
that are required of the employee for this job. Duties,
responsibilities, and activities may change at any time with or
without notice. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential
To perform this job successfully, an individual must be able to
perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and/or ability
Minimum of 7+ years of experience directly related to the duties
and responsibilities specified
Knowledge of management practices and principles
Ability to identify and resolve complex issues
Strong computer skills and familiarization with Viewpoint Service
Module or similar industry software
Excellent oral and written communication skills
Certificates, Licenses, Registrations
A valid California Driver's License
EPA Universal Certification
The physical demands described here are representative of those
that must be met by an employee to successfully perform the
essential functions of this job.
While performing the duties of this job, the employee is regularly
required to use hands to finger, handle, or feel, reach with hands
and arms and talk or hear. The employee is occasionally required to
stand and walk. The employee must occasionally lift and/or move up
to 50 pounds. Specific vision abilities required by this job
include close vision, distance vision, depth perception, and
ability to adjust focus.
The work environment characteristics described here are
representative of those an employee encounters while performing the
essential functions of this job.
Office Environment: The noise level in the work environment is
Equal Opportunity Employer
We provide equal employment opportunities to all employees and
applicants for employment and prohibit discrimination and
harassment of any type without regard to race, color, religion,
age, sex (including pregnancy, gender identity, and sexual
orientation), national origin, disability status, genetic
information (including family medical history), protected veteran
status, sexual orientation, gender identity or expression, or any
other characteristic protected by federal, state or local laws.
Consistent with these obligations, we also provide reasonable
accommodations to employees and applicants with disabilities and
for sincerely held religious beliefs, observances and
Keywords: Lyles Services Co., Fresno , Service Project Manager, Executive , Fresno, California
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