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Home Instead: Client Care Manager Assistant

Company: Home Instead
Location: Fresno
Posted on: November 23, 2020

Job Description:

Do You Adapt Well to Change and Have a Positive Attitude? Home Instead Senior Careis looking for a steady multi-tasker to add to our family. Client Care Manager Assistant Job Description PKB Investments, Inc. d/b/a Home Instead Senior Care Objective : The Client Care Manager Assistant is responsible for successfully aiding and coordinating all activities associated with the care of potential and existing clients. Primary Responsibilities : * Reflect the core values of PKB Investments, Inc., d.B.A. an independently owned and operated Home Instead Senior Care franchise. * Achieve the annual operational plan's revenues, gross profit, profitability and other operational goals by the stated milestones. * Manage outcomes of department activities and direct changes that will drive achievement of operational goals. * Develop and maintain a structured, measurable and inclusive Quality Assurance program that builds trust with each client and CAREGiver SM. * Develop and maintain positive and professional relationships with referral sources in the community. * Adhere to all company policies, procedures and business ethics codes and ensure that they are implemented and communicated to all employees. Secondary Responsibilities : * Maintain and establish strong relationships with neighboring franchise owners. * Maintain and establish strong relationships with the Home Instead, Inc. Business Performance team. * Perform any and all other functions and responsibilities deemed necessary for the successful operation of a Home Instead Senior Care franchise office. Education/Experience Requirements : * College degree preferred or equivalent work experience * One to Four years of related business experience or an equivalent combination of education and work experience may be considered * Must possess a valid driver's license Knowledge, Skills and Abilities: * Must have an understanding of and uphold the policies and procedures established by PKB Investments, Inc., d.B.A. an independently owned and operated Home Instead Senior Care franchise * Must demonstrate excellent oral and written communication skills and the ability to listen effectively * Must have the ability to work independently, maintain confidentiality of information and meet deadlines * Must have the ability to demonstrate effective interpersonal skills is essential as well as sound judgment and good decision-making * Must demonstrate discretion, integrity and fair-mindedness consistent with company standards, practices, policies and procedures * Must have the ability to organize and prioritize daily, monthly, quarterly and yearly work *

Keywords: Home Instead, Fresno , Home Instead: Client Care Manager Assistant, Executive , Fresno, California

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