Enterprise Solutions Engineer
Company: GitHub
Location: Fresno
Posted on: February 17, 2021
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Job Description:
GitHub helps software teams succeed by enabling them to build
better software, together. We're looking for experienced Solutions
Engineers in the Western US to provide pre- and post-sales support
to some of the most technically advanced software organizations in
the world. A Solutions Engineer is responsible for the technical
relationships with customers and prospects, working as a trusted
advisor with customers to remove technical objections and
creatively address pain points in a customer's SDLC. Solutions
Engineers at GitHub also work internally with sales and product
development to identify and communicate solutions which meet
customers' ever changing business needs against the capabilities of
GitHub's platform.We're extremely passionate about the quality of
our work. If you are technically sharp and people oriented, you
might be a fit for this role!Pre-Sales Responsibilities:*
Identifying customer business requirements and matching them to
product features* Building joint customer strategies with
enterprise sales, support and field services to encourage product
adoption* Providing live demonstrations of the GitHub Enterprise
platform to prospective customers* Answering GitHub product
questions and helping customers and prospects to take full
advantage of the GitHub product* Answering GitHub technical
questions and helping customers integrate GitHub with their
existing development tools and workflows* Building relationships
with key decision makers and serving as a customer's technical
point of contact* Educating prospects on product implementation and
usage* Learning about customers' successes and challenges, sharing
customer feedback within GitHub, and advocating for customer
interests* Maintaining awareness of internal GitHub initiatives and
the Source Control Management (SCM) industryPost-Sales
Responsibilities:* Acting as intermediary between sales and other
technical teams to best meet customer needs* Communicating customer
feedback and perspectives to appropriate teams to be considered in
product strategy* Documenting technical considerations, collecting
existing articles, and contributing to internal knowledgebases as a
resource for other teams, customers, and partnersQualifications:*
3+ years of experience in sales/solutions engineering, technical
consulting, or DevSecOps operational roles* Customer-facing
experience* Remote work friendly, with ability to travel up to 50%*
Team-oriented and strong collaboration skills* Passionate
commitment to quality and success* Excellent verbal and written
communication skills* Strong public speaking ability* Growth
mindset* Can quickly identify and solve technical and business
challenges related to software delivery* Ability to relate
technical concepts to customers of all technical backgrounds*
Knowledge of Source Control Management (SCM) tools and workflows*
Knowledge of Continuous Integration, Continuous Delivery (CI/CD)
architecture, tools and workflows* Comfortable working in a
fast-paced and dynamic environment* Must be legally authorized to
work in the United States* Must be located in the San Francisco Bay
Area or Western USPreferred Qualifications:* In-depth knowledge of
the Software Development Lifecycle (SDLC)* Knowledge of software
composition and security analysis, SAST/DAST tooling* Experience
working in or with large software development teams* Knowledge of
Git and GitHub workflows* Ability to articulate the value of DevOps
and DevSecOps* Knowledge of DevSecOps patterns and industry
trendsWho We Are:GitHub is the developer company. We make it easier
for developers to be developers: to work together, to solve
challenging problems, and to create the world's most important
technologies. We foster a collaborative community that can come
together-as individuals and in teams-to create the future of
software and make a difference in the world.Leadership
Principles:Customer Obsessed - Trust by Default - Ship to Learn -
Own the Outcome - Growth Mindset - Global Product, Global Team -
Anything is Possible - Practice KindnessWhy You Should Join:At
GitHub, we constantly strive to create an environment that allows
our employees (Hubbers) to do the best work of their lives. We've
designed one of the coolest workspaces in San Francisco (HQ), where
many Hubbers work, snack, and create daily. The rest of our Hubbers
work remotely around the globe. Check out an updated list of where
we can hire here: https://github.com/about/careers/remoteWe are
also committed to keeping Hubbers healthy, motivated, focused and
creative. We've designed our top-notch benefits program with these
goals in mind. In a nutshell, we've built a place where we truly
love working, we think you will too.GitHub is made up of people
from a wide variety of backgrounds and lifestyles. We embrace
diversity and invite applications from people of all walks of life.
We don't discriminate against employees or applicants based on
gender identity or expression, sexual orientation, race, religion,
age, national origin, citizenship, disability, pregnancy status,
veteran status, or any other differences. Also, if you have a
disability, please let us know if there's any way we can make the
interview process better for you; we're happy to accommodate!Please
note that benefits vary by country. If you have any questions,
please don't hesitate to ask your Talent Partner.
Keywords: GitHub, Fresno , Enterprise Solutions Engineer, Engineering , Fresno, California
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